Admissions Counselor I AS7131

Oklahoma State University•Tulsa, OK

2d•Onsite

About The Position

The Admissions Counselor I works in Oklahoma State University's Office of Undergraduate Admissions and Recruitment and is based at the OSU-Tulsa campus. The role guides prospective students through the college search and application process, delivering a personalized recruitment experience while contributing to territory-specific and university-wide enrollment goals. The counselor works with students, families, counselors, advisors, recruitment staff, and university partners. The position requires planning and carrying out outreach and recruitment strategies, analyzing territory trends, communicating with prospective students and their support networks, explaining OSU admissions and related processes, and conducting personalized appointments and presentations. The counselor also participates in recruitment events, assists with daily office operations and guest services, and travels in and out of state multiple times per month, often with overnight stays. Work hours may extend beyond regular office hours as needed. The role requires a valid driver's license, successful completion of a pre-employment background investigation, and the ability to lift 45 pounds.

Requirements

Bachelor's degree conferred prior to or upon the start date.
One year of related experience.
Valid driver's license.
Strong written and verbal communication skills.
Technical skills and knowledge of Microsoft applications.
Ability to lift 45 pounds.
Successful completion of a pre-employment background investigation.

Responsibilities

Determine and execute effective outreach strategies for an assigned territory.
Develop and initiate communication with prospective students, families, counselors, and advisors through calls, texts, emails, and personal interactions.
Develop and conduct recruitment activities that advance enrollment goals.
Analyze trends in the assigned territory and formulate action plans based on that analysis.
Coordinate analysis and planning with recruitment staff and leadership as part of the university's overall enrollment plan.
Represent the University as a first point of contact for students, families, and counselors.
Anticipate and respond to student needs by providing resources and recommendations.
Explain OSU admissions, housing, scholarship, and financial aid processes and policies.
Conduct personalized virtual and in-person appointments for students and families.
Give presentations to large and small groups on and off campus.
Participate in prospective-student recruitment events, including college fairs, school visits, and other on- and off-campus activities.
Participate in recruitment, conversion, and yield activities.
Assist with daily office operations, including answering phones, responding to email, and greeting campus visitors.
Provide counsel and customer service to prospective students, families, and guests.
Plan and execute in-state and out-of-state travel, represent the University in varied environments, and maintain a public presence in communities and recruitment settings.
Publicize full name, work contact information, and the time, date, and/or location of recruitment activities.