Coordinator Jobs

About The Position

Requirements

• Minimum of two years’ administrative or face-to-face customer service experience in a fast paced, environment.
• Advanced skills in MS Office products including Excel, Word, PowerPoint and Outlook; proficiency with Internet applications.
• Strong organizational skills with the ability to prioritize and handle multiple simultaneous assignments while maintaining accuracy and commitment to deadlines.
• Excellent written communication skills including proper grammar and professional writing.
• Excellent verbal communication skills with the ability to connect and communicate effectively, in English, with a diverse range of individuals and groups.
• Exceptional attention to detail and accuracy in a fast-paced environment.
• Positive attitude, enthusiasm and energy.

Responsibilities

• Consistently and genuinely demonstrate the STARS principles of Service, Teamwork, Action, Reputation and Success in all activities and interactions.
• Coordinate the move-in process for new residents, which includes collecting all paperwork in a timely manner and serving as liaison between residents, families, community associates, and a variety of third parties such as moving companies.
• Prepare, update, and maintain collateral materials such as sales brochures and new resident move-in packets; monitor collateral material supplies and update and/or reorder as needed.
• Participate in the planning and execution of marketing events to promote the Brightview brand, educate referral sources, and drive traffic to the community.
• Ensure that model apartments are well maintained and ready to show at all times.
• Work closely with the Business Office Director to ensure that deposits, monthly services fees for new residents and invoices from vendors are processed timely and properly.
• Maintain data in the CRM (lead management system), ensuring that appropriate information is updated timely and in appropriate detail.
• Greet prospective residents and families to the community; respond to inquiries, support lead nurturing, and conduct personal visits as needed.
• Provide administrative support to the sales team.
• Participate in and attend all required in-service training and education programs as scheduled.
• Other duties as assigned.

Benefits

• Competitive salaries
• Health insurance options
• Vision insurance options
• Dental insurance options
• Retirement plans
• Tuition reimbursement
• Employee assistance programs