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Homeless Project Coordinator - City

City of Oklahoma CityOklahoma City, OK
$32 - $50Hybrid

About The Position

This Homeless Project Coordinator position is located in the Homelessness Section of the Housing and Community Development Division of the Planning Department. The position will support the homeless response system including programming related to landlord engagement and special populations such as youth, families and Veterans. This job is located in the Community Development Division of the Planning Department within the City of Oklahoma City and is under the direction of an immediate supervisor. The Homeless Project Coordinator supports and strengthens the City’s homelessness response system by contributing to the design, implementation, and evaluation of related programs. The role requires specialized knowledge in areas such as coordinated entry, crisis response, trauma informed care, and housing programs. Specific duties may vary based on the assigned specialty or focus area.

Requirements

  • Possession of a bachelor's degree or higher in social sciences, human services, public administration, business administration, public health, or a related field. A combination of education and experience may be substituted on a year-for-year basis.
  • Minimum of two (2) years of experience working within a homeless response system or providing direct services to individuals experiencing homelessness.
  • Knowledge of project management principles, including scoping, scheduling, stakeholder coordination, and evaluation.
  • Knowledge of homeless response systems, including homelessness services, Coordinated Entry Systems (CES), and housing-related intervention methods.
  • Skills in analyzing data, evaluating performance, and developing recommendations for process improvement.
  • Skill in communicating effectively with diverse audiences, including technical and non-technical stakeholders.
  • Skill in using data systems and tracking tools, including Microsoft Office, Google Workspace, and Homeless Management Information Systems (HMIS).
  • Skill in verbal and written communication.
  • Skill in supporting and promoting data integrity.
  • Ability to apply trauma‑informed care, cultural humility, racial equity principles, and person‑centered approaches.
  • Ability to engage effectively in face-to-face interactions with individuals experiencing homelessness from diverse backgrounds, including those with physical disabilities, mental health conditions, substance use disorders, and chronic health conditions.
  • Ability to apply knowledge of available housing services and eligibility requirements.
  • Ability to provide training, coaching, and technical assistance to providers and multidisciplinary teams.
  • Ability to work independently and collaboratively in fast‑paced field and office environments.
  • Ability to establish and maintain effective working relationships across City departments, community partners, and diverse populations.
  • Ability to manage time effectively, prioritize tasks, and meet deadlines.
  • Ability to think logically, organize information accurately, and analyze data.
  • Ability to attend in-person community meetings.
  • Ability and willingness to assume responsibility for work performed.

Nice To Haves

  • Two (2) years of direct homeless response system experience.
  • Knowledge and experience working with homelessness case management, housing models, and best practices in homeless services and housing placement.
  • Knowledge and experience with HMIS and/or Coordinated Entry Systems and assessment tools.
  • Knowledge of HUD grant requirements.
  • Knowledge and experience work with Public Housing Authorities and Housing Voucher programs.

Responsibilities

  • Coordinating homelessness response efforts by reviewing data, identifying performance gaps, and recommending improvements across outreach, emergency shelter, and housing services.
  • Supporting system implementation and operations by improving processes, referral procedures, and interagency coordination.
  • Overseeing coordination with community partners to connect individuals experiencing homelessness to services and housing as quickly as possible.
  • Managing complex projects from initiation through completion.
  • Facilitating collaboration among program partners by convening meetings and coordinating efforts to address challenges and improve program effectiveness.
  • Monitoring housing programs and the Coordinated Entry process to ensure fair prioritization, accurate referrals, and appropriate documentation.
  • Supporting the development and use of reports, dashboards, and data tools to track performance and identify areas for improvement.
  • Maintaining data accuracy and ensuring compliance with applicable standards.
  • Building partnerships with service providers, healthcare organizations, government agencies, landlords, and community groups.
  • Communicating with program partners by summarizing information, responding to inquiries, and supporting decision-making.
  • Assisting with grant and policy compliance by supporting documentation and ensuring requirements are met.
  • Performing other duties as assigned.

Benefits

  • Competitive pay
  • An average of $22,000 annually contributed toward benefits and retirement
  • A comprehensive package designed to support health and wellness, financial security, work-life balance, and personal and professional growth and development

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