Loan Servicing Coordinator
Consumers Credit Union • Kalamazoo, MI4d • Onsite
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Loan Servicing Coordinator
Consumers Credit Union•Kalamazoo, MI
•Onsite
About The Position
Consumers Credit Union is looking to hire a passionate Loan Servicing Coordinator to join our team. As a Loan Servicing Coordinator, you will be responsible for providing superior member service, accurate and timely maintenance and processing post-production for the Credit Union’s servicing portfolio. This is an innovative and everchanging department that encourages ideas for improvement and automation from all team members. The ideal candidate is dedicated, focused, has strong attention to detail, embraces change and is a committed team player.
Requirements
- Prior financial institution experience preferred
- Excellent communication skills and attention to detail
- Proficient in Microsoft office
- Proven track record of process improvements
Responsibilities
- Obtain dealer GAP refunds for early loan payoffs
- Successor in Interest Requests
- SCRA Processing
- Internal processing requests
- Assisting in GAP claim filing
- Handle phone calls from retail staff and members
- Fulfill requests for payoff letters
- Process lien termination statements
- Scan and Index documents into record retention system
- Meet or exceed all volume and quality goals.
- Assist in any area as directed by your leader
Benefits
- health insurance
- dental plans
- vision plans
- 401(k) plan with 100 percent match up to the first 10 percent of contribution following 60 days of employment
- generous paid time off
- paid gym memberships
- in-house training
- wellness programs
- life coaches
- tuition reimbursement
- loan discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
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