Coordinator Jobs

About The Position

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field required.
• 3+ years of relevant experience in accounts payable, expense reimbursement, T&E administration, or a related finance function; experience within a law firm or other professional services environment preferred.
• Strong customer-service orientation with demonstrated ability to communicate professionally, diplomatically, and effectively with partners, lawyers, senior-level professionals, staff, and other stakeholders.
• Ability to interpret and consistently apply Firm policies while exercising sound judgment when addressing exceptions, questions, and sensitive reimbursement matters.
• Excellent attention to detail and demonstrated commitment to accuracy, completeness, and data integrity.
• Self-motivated and proactive, with the ability to work independently, take ownership of issues, and drive matters through to timely resolution.
• Ability to handle confidential and sensitive financial information with appropriate discretion and professionalism.

Nice To Haves

• experience within a law firm or other professional services environment preferred

Responsibilities

• Administer the Firm’s travel and expense (T&E) reimbursement process, ensuring timely and accurate processing of expense reports in accordance with Firm policies and established procedures.
• Enforce the Firm’s T&E Policy and review expense submissions for compliance, including appropriate documentation, business purpose, approvals, expense classifications, and applicable spending limits.
• Review and audit expense reports submitted through Chrome River for accuracy, completeness, appropriate coding, required supporting documentation, and compliance with Firm policies; ensure expense coding and approval routing are accurate and consistently applied.
• Ensure Chrome River approval workflows and routing are properly configured and operating in accordance with Firm policies, authorization levels, and internal control requirements.
• Verify that expense reimbursements and related disbursements have been properly authorized prior to payment and that all required supporting documentation has been provided and retained.
• Provide a high level of responsive and professional customer service to attorneys and staff regarding expense reimbursements, Firm T&E policies, Chrome River procedures, and payment status; communicate policy requirements and resolve questions or discrepancies in a clear, diplomatic, and solutions-oriented manner.
• Identify and resolve policy exceptions, incomplete submissions, duplicate or potentially erroneous expenses, coding issues, and other discrepancies; work directly with partners, lawyers, and staff to obtain necessary clarification, documentation, approvals, or corrections.
• Serve as a knowledgeable resource to partners, lawyers, and staff regarding the Firm’s T&E Policy, Chrome River procedures, expense report requirements, reimbursement status, and related processes.
• Support internal and external audits of the T&E reimbursement process, respond to auditor inquiries, provide requested documentation, and coordinate corrective actions necessary to address identified deficiencies.
• Assist with testing, implementation, and ongoing enhancements of Chrome River, Aderant, and other financial systems and processes impacting expense reimbursements.
• Identify, recommend, and support process improvements designed to strengthen internal controls, enhance policy compliance, improve data accuracy, increase efficiency, and streamline the expense reimbursement process.
• Prepare and provide reimbursement-related reports, reconciliations, schedules, and ad hoc analyses as requested by Finance management.
• Perform other related duties and special projects as assigned.