Coordinator Jobs

About The Position

Requirements

• Previous experience in dental or healthcare financial coordination, billing, or insurance (2+ years preferred)
• Strong knowledge of dental insurance policies, ADA codes, and claims submission processes
• Proficiency with dental practice management software
• Excellent communication skills with the ability to explain financial concepts clearly and empathetically
• Strong attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously
• Capable of working independently and as part of a collaborative team in a fast-paced environment
• Understanding of HIPAA regulations, ethical billing practices, and patient confidentiality standards

Responsibilities

• Discuss financial options with patients, including orthodontic treatment costs, payment plans, insurance coverage, and financing solutions
• Verify dental insurance benefits, accurately submit insurance claims, track claim status, and follow up on outstanding or denied claims
• Manage patient billing processes, apply payments, monitor account balances, and communicate with patients to resolve billing concerns and collect outstanding balances
• Provide clear, compassionate financial guidance to patients and families, helping them understand their treatment costs and financial responsibilities
• Maintain up-to-date and accurate financial records, agreements, and insurance documentation within the practice management software
• Assist with scheduling financial consultations and preparing treatment cost breakdowns for upcoming appointments
• Communicate and collaborate with the clinical and front office teams to support smooth patient experiences and financial coordination
• Support front desk operations when needed, including answering phones, assisting with check-in/check-out, and appointment reminders
• Help identify and implement improvements to financial workflows, billing systems, and patient communication
• Participate in staff meetings, training sessions, and continuing education to stay informed of billing regulations and insurance trends
• Performs other job-related duties as assigned, including contributing to evolving team and business needs in support of organizational goals

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Paid holidays
• Paid time off