Team Manager
Jacquemus • Miami, FL4d
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Permanent Contract - Team Manager (40H) - Miami - Design District
Jacquemus•Miami, FL
About The Position
As a Team Manager, you are a key driver of performance, team engagement and operational excellence. Leading by example on the sales floor, you embody Jacquemus’ DNA while ensuring an exceptional client experience, strong commercial results and optimal stock management. In a fast-paced, high-energy environment, you inspire and coach the team daily. You balance business performance, people leadership and operational rigor to support brand desirability and store efficiency. You report to store management and are a close, day-to-day leader for the team on the floor.
Requirements
- At least 3 years of work experience in a luxury retail environment.
- Knowledge of Microsoft Office programs and store operation applications.
- Action-oriented with a drive for results.
- Able to motivate others and build effective teams.
- Service orientation and customer focus.
- Social perceptiveness.
- Able to mediate and negotiate to resolve conflict.
- Problem-solving ability.
- Strong oral and written communication skills.
Responsibilities
- Lead, motivate and inspire the team on the sales floor, fostering a positive, energetic and high-performing team spirit.
- Coach and develop Client Advisors through regular feedback, on-the-spot coaching and role modeling.
- Ensure team engagement and alignment with Jacquemus’ values.
- Support the onboarding and training of new team members.
- Act as a strong relay between the team and store management.
- Lead by example in delivering warm, personalized and memorable client experiences.
- Ensure an elevated, consistent service level for a diverse local and international clientele.
- Help the team build strong clienteling habits and long-term client relationships.
- Be actively present on the floor during peak hours to drive engagement, conversion and client satisfaction.
- Drive sales and contribute to store targets through active floor leadership.
- Monitor individual and team KPIs, with regular follow-up and action plans.
- Encourage cross-selling, total looks and storytelling aligned with Jacquemus styling codes.
- Show agility and reactivity in a high-traffic retail environment, especially during peak periods such as the holiday season and Art Basel.
- Take ownership of stock management, ensuring accuracy, availability and optimal product flow.
- Oversee deliveries, stock organization, replenishment and inventory processes.
- Anticipate stock needs to support sales performance and visual standards.
- Ensure shrinkage prevention and compliance with stock procedures.
- Ensure daily operations and company policies are followed with rigor and consistency.
- Maintain the store’s clean, sunny and effortlessly elegant aesthetic and visual merchandising standards throughout the day.
- Adapt floor organization to business needs and stock availability.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Job Search Resources
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