Contract Manager

Genetec

About The Position

The Contract Manager is a senior role within Deal Operations, accountable for the ownership, governance, and growth of Genetec’s public-sector and cooperative purchasing contract vehicles. The role goes beyond day-to-day administration: it assesses how contracts are transacted, identifies gaps, risks, and operational challenges, and guides how contract terms, pricing, and obligations should be managed and recorded across business systems. Working with Sales, Legal, Finance, Pricing, Product, Operations, and technical business-system owners, the Contract Manager develops contract management into a scalable, documented, and auditable capability while helping grow revenue and transaction volume through these vehicles. The role owns the end-to-end lifecycle of contract vehicles, including onboarding, pricing schedules, modifications, options, renewals, and close-out. It establishes standards, playbooks, controls, procedures, and data governance; guides system improvements and automation; and maintains accurate, audit-ready contract records. The Contract Manager also provides leadership with advice on contract strategy, risk, and expansion opportunities, and produces reporting on performance, obligations, renewals, and compliance. Success is measured by consistent and compliant contract management with audit-ready documentation; delivery and adoption of a current-state assessment and target operating model; accurate system data that enables reliable reporting; growth in revenue, transaction volume, and contract coverage; and reduced manual effort through improved processes and automation. Genetec offers an attractive compensation package, training, a tuition reimbursement program, and a flexible working schedule.

Requirements

At least 2 years of experience in contract management, commercial or deal operations, public-sector or government contracting, or a related discipline, at a lead level.
Demonstrated ability to assess current-state processes and design scalable, well-governed operating models.
Strong cross-functional stakeholder-management skills, including experience working directly with IT and business-system owners.
Experience translating contract requirements into system configuration, data standards, and reporting.
Excellent communication and organizational skills, with strong attention to detail.
Bachelor’s degree.

Nice To Haves

A Master’s degree or MBA.
Direct, hands-on experience managing public-sector contract vehicles and cooperative purchasing agreements.
Experience with Microsoft Dynamics CRM and a CPQ or ERP platform.
Familiarity with contract lifecycle management (CLM) tools and documentation practices.
Working knowledge of public-sector compliance obligations, including reporting, eligibility, and pricing rules.
Advanced Microsoft Excel and Power BI reporting skills.
Change-management or process-transformation experience.

Responsibilities

Own the end-to-end lifecycle of public-sector and cooperative purchasing contract vehicles, including onboarding, pricing schedules, modifications, options, renewals, and close-out.
Serve as the subject-matter expert and primary organizational contact for these contract vehicles.
Ensure compliance with contract terms, eligibility rules, and vehicle-specific reporting obligations.
Maintain accurate, audit-ready contract documentation, pricing schedules, and records.
Assess how contracts are currently sold, tracked, and recorded; document gaps, risks, and challenges.
Recommend and drive a target operating model to scale and expand transactions through contract vehicles.
Define standards, playbooks, controls, and standard operating procedures for repeatable contract management.
Pursue opportunities to grow revenue and transaction volume through existing contract vehicles and evaluate potential new vehicles.
Partner with technical business-system owners to define how contracts, pricing, and obligations are structured and recorded in CRM and related systems.
Establish data standards, naming conventions, and workflows to support accurate, complete, and reportable contract data.
Guide system enhancements, configuration, and automation that support governance and reduce manual effort.
Ensure records are audit-ready and aligned with internal governance and external compliance requirements.
Collaborate with Legal, Finance, Sales, Pricing, Product, and Operations to align contract execution with commercial and compliance goals.
Advise leadership on contract strategy, risk exposure, and expansion opportunities.
Coordinate reviews and approvals across stakeholders and keep them informed about obligations and achievement.
Produce reporting and dashboards on contract performance, obligations, renewals, and compliance status.
Monitor key metrics, service levels, and deadlines, and proactively escalate risks.
Maintain documentation, templates, and job aids that support consistent contract management.