Contract Administrator Jobs

About The Position

Requirements

• High School Diploma or equivalent
• 3+ years of experience across a combination of: Contract administration or support, Billing/invoicing, Customer service, Reporting/analysis
• Strong understanding of contract setup, billing processes, and transaction types
• Experience handling complex billing scenarios and problem resolution
• Highly organized with exceptional attention to detail
• Strong communication skills; able to work effectively with clients and internal teams
• Self-starter mindset with the ability to thrive in a fast-paced environment
• Proficiency in MS Office (Excel experience strongly preferred)
• Proven critical thinking and problem-solving abilities

Responsibilities

• Manage and support assigned contract billing accounts from setup through ongoing maintenance
• Review contract documentation for accuracy and ensure proper system setup
• Maintain and update billing data including customer details, pricing, and contract terms
• Analyze monthly billing reports, identify discrepancies, and take corrective action
• Handle rebills, adjustments, cancellations, renewals, and contract amendments
• Troubleshoot and resolve complex billing issues with precision and urgency
• Collaborate with internal teams and external partners to ensure seamless contract transitions
• Participate in client calls/meetings to represent contract administration and strengthen relationships
• Monitor meter reads and ensure service-level billing requirements are met
• Develop and track performance metrics to proactively resolve issues
• Support additional projects and responsibilities as needed

Benefits

• Opportunity to work with a respected, industry-leading organization
• Competitive hourly pay with a clear path to permanent employment
• Exposure to complex billing systems and cross-functional collaboration
• Support from TES Staffing throughout the hiring process and onboarding