Compliance Specialist Jobs

About The Position

Requirements

• College diploma or Bachelor's degree in Business Administration, Commerce, Communications, Accounting, Environmental Studies, or a related field.
• 2 to 4 years of experience in accounts receivable enforcement, business operations, account coordination, or regulatory enforcement.
• Direct experience working within CRM platforms, SAP (S4/HANA), or proprietary data web portals is highly desirable.
• Intermediate to advanced proficiency in Microsoft Excel for data verification, pattern recognition, and tracking reporting discrepancies are highly preferred.
• Confident phone presence, resilience, and clear verbal negotiation skills to handle compliance-focused, high-stakes conversations with corporate stakeholders.
• High attention to detail and strong organizational skills.
• Demonstrated ability to balance independent work with collaborative teamwork in a dynamic, fast-paced environment.

Responsibilities

• Monitor, review, and resolve a daily queue of new and ongoing producer non-compliance cases and collections on outstanding reports.
• Lead direct phone and email communications to guide producers through late submissions, issue reminders, and resolve complex account issues.
• Manage escalated files overdue by 120+ days, establishing structured payment plans or prepping non-responsive files for regulatory body escalation.
• Review and validate producer data adjustment requests post-billing, securing executive approvals before executing system updates.
• Assemble documentation packages, validate internal metrics, and coordinate with external third-party auditors for producer-funded compliance audits.
• Partner with Customer Relations (CR) and Finance to track billing modifications and resolve late-reporting accounts.
• Walk corporate clients through the formal Dispute Resolution Policy framework to resolve disagreements regarding fees or reporting obligations.