Companion Jobs

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About The Position

The Patient Care Companion provides direct patient care under the guidance of a Registered Nurse or designated health care professional, following applicable federal, state, and local regulations and Bon Secours Mercy Health policies, procedures, and guidelines. The role includes providing basic care and comfort, recording vital signs, assisting with personal care and hygiene, and supporting patient mobility, including unit-based specialty duties. The companion serves as a liaison between patients and nurses by reporting changes or concerns, provides customer service to patients, families, visitors, and employees, documents patient care accurately and promptly when applicable, and communicates professionally in verbal and written interactions.

Requirements

  • Ability to clearly communicate with other members of the healthcare team.
  • Ability to understand and follow directions from the healthcare team.
  • Knowledge of patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment of care.
  • Knowledge of infection prevention and transmission-based precautions.
  • Understanding of clerical duties and office-based technology.
  • Understanding of team dynamics.
  • Skills in patient data collection and documentation, including vital signs, intake and output, and changes in patient condition.
  • Knowledge of basic hygiene and activities of daily living care.
  • Knowledge of feeding, hydration, and nutrition.
  • Knowledge of bowel and bladder elimination care.
  • Knowledge of ambulation and patient mobility.
  • Ability to use clinical technology.
  • Compassionate, relationship-based approach to care activities.
  • Accountability for completion of assigned tasks.
  • Ability to escalate concerns through the chain of command.

Nice To Haves

  • Recent experience in an acute care and/or long-term care facility.
  • BLS Basic Life Support certification from the American Heart Association.
  • High school diploma.

Responsibilities

  • Provide basic patient care, including care and comfort, recording vital signs, personal care and hygiene, and mobility support, including unit-based specialty duties.
  • Report patient changes or concerns to the nurse and act as a liaison between the patient and nurse.
  • Provide high-level customer service to patients, patients’ families, visitors, and employees.
  • Complete accurate, precise, and timely documentation when applicable for patient care.
  • Use professional verbal and written communication skills.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.

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