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Acute-Subacute CNA Department Clerk

Northern Inyo Healthcare District•Bishop, CA
•$23 - $30

About The Position

The Acute-Subacute Certified Nursing Assistant (CNA) Department Clerk supports Registered Nurses and Licensed Vocational Nurses in providing designated non-professional basic care services. The role also performs unit-based clerical duties, including preparing, maintaining, and processing patient records; relaying messages and patient requests to appropriate personnel; and greeting and assisting patients, visitors, and staff. The position works in a general hospital setting and involves tasks with potential exposure to blood, body fluids, or tissues. The clerk reports directly to the Acute Subacute Services/ICU Nurse Manager, reports indirectly to the House Supervisor and other management covering the department, functions under the oversight of the Unit RN, and collaborates with the health care team in coordinating patient care.

Requirements

  • High school diploma or equivalent.
  • Current CNA certification.
  • BLS certification within one month of hire and maintained ongoing.
  • Knowledge of NIHD policies and procedures, including its Compliance Program, Code of Conduct, and confidentiality standards.
  • Knowledge of NIHD safety policies and procedures, including the Rainbow Chart, Employee Health, and Infection Prevention standards.
  • Ability to communicate effectively verbally and in writing with NIHD staff and the public.
  • Ability to establish and maintain professional working relationships with NIHD staff at all levels and the public.
  • Maturity, integrity, and good judgment.
  • Basic computer knowledge.
  • Communication and people skills, judgment, and decision-making ability.
  • Ability to understand, read, and write English clearly.
  • Professional telephone etiquette and customer service skills.

Nice To Haves

  • Associate degree.

Responsibilities

  • Perform essential functions on the department CNA/Department Clerk Skills Checklist according to the defined age of the patient population.
  • Assist with necessary preparations for assigned patients’ hospitalization.
  • Assist the RN with patient care.
  • Prepare charts for patient information not in the electronic record.
  • Answer call lights promptly and ensure the appropriate staff member is notified to assist the patient.
  • Assist with cleaning and restocking rooms as needed.
  • Answer the unit phone using proper etiquette and direct calls appropriately.
  • Use the unit copy/fax machine while following HIPAA policies.
  • Function in emergencies and use the push-to-talk phone system to contact appropriate staff.
  • Use the hospital information system/electronic health record effectively.
  • Communicate with unit staff and ancillary departments.
  • Maintain and update the shift work card.
  • Comply with departmental staffing practices.
  • Complete NIHD mandatory competency and the annual ongoing competency plan.
  • Attend NIHD in-services and/or programs.
  • Perform other duties as assigned.

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