Certified Pharmacy Technician Jobs

About The Position

Requirements

• PTCB or ExCPT certification, except in Puerto Rico.
• At least one year of pharmacy technician work experience in a retail or hospital setting.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Willingness to obtain active immunization certification within 90 days of hire, except in specified pharmacy settings or locations where the role is covered by a collective bargaining agreement.

Nice To Haves

• Prior work experience with Walgreens.
• Basic math skills, including counting, measuring, and weighing medications.
• Basic PC skills, such as starting and shutting down a computer, using a mouse, managing programs and files, printing documents, and accessing information online.
• Knowledge of store inventory control.

Responsibilities

• Greet customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
• Model customer service best practices and develop relationships with valuable customers.
• Assist in pharmacy practice under pharmacist supervision and comply with the Walgreen Co. Pharmacy Code of Conduct and applicable policies.
• Enter patient and drug information into pharmacy systems, fill prescriptions, verify medications, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately and follow company error and Quality Improvement Program procedures.
• Follow Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales, collect and handle cash, assist customers in locating over-the-counter products, and handle calls that do not require pharmacist attention.
• Correct and resubmit third-party manual claims and perform assigned clerical duties.
• Lead pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Apply asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• Support pharmacy managers and pharmacists in reviewing pharmacy financial, customer service, and inventory performance data and Rx KPIs.
• Assist with clinical services, including collecting and labeling blood or urine samples when required, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Support relationships with local medical providers through detailing and outreach to healthcare groups and care facilities.
• Support execution of the Pickup program.
• Keep the pharmacy stocked, clean, neat, and orderly.
• Coach pharmacy technicians and cashiers on the correct use of processes and tools.
• Maintain respectful coworker relationships, comply with company policies, and complete special assignments.
• Maintain PTCB or ExCPT certification through designated training and/or state-required certification or registration.
• Attend requested training, complete PPLs, earn continuing education credits, and maintain current healthcare and pharmacy knowledge.