Business Advisor Jobs

About The Position

Requirements

• Bachelor’s degree in business administration or a STEM-related field.
• At least 4 years of experience in an active role in the local entrepreneurial ecosystem.
• At least 2 years of experience managing internal and external projects.
• Fluency in both Spanish and English, with clear, professional written and verbal communication skills.
• Experience developing educational materials in different formats and providing training to diverse audiences.
• Strong customer service, presentation, relationship-building, listening, and culturally sensitive communication skills.
• Understanding of small business needs from startup through growth and of programs available across the resource network.
• Ability to analyze quantitative and qualitative data, identify trends, measure impact, and make evidence-based recommendations.
• Ability to manage multiple projects and improve processes proactively.
• Understanding of basic business finance, funding sources, and government incentives in Puerto Rico.
• Proficiency in Microsoft Excel and data analysis and visualization tools, and ability to learn new software and CRM systems quickly.
• Willingness to travel across Puerto Rico and attend partner and community events, including some outside regular business hours.
• Demonstrated integrity, confidentiality, cultural humility, respect, flexibility, collaboration, and commitment to Puerto Rico’s economic development.

Responsibilities

• Serve as a trusted business consultant and first point of contact for entrepreneurs and small business owners, responding to hotline, email, and social media inquiries promptly, within 24 working hours when possible.
• Assess entrepreneurs’ business stages, goals, needs, and challenges, then provide personalized advisory and technical assistance in person, virtually, by phone, or by email.
• Deliver individual and group orientations and coaching on topics such as business planning, access to capital, and growth strategy.
• Connect entrepreneurs with appropriate resource partners, funding, training, events, and other opportunities; follow up to measure outcomes and improve guidance.
• Research emerging entrepreneurial needs, trends, tools, resources, funding, training, and business opportunities.
• Create educational materials, including presentations, webinars, workshops, trainings, blog posts, guides, and templates.
• Develop materials explaining network programs and services, organize website content by business growth stage and industry, and curate opportunities for weekly publications.
• Research unmet needs in the Resource Network and requests from funders and partners; keep the Resource Navigator and website accurate through scheduled reviews.
• Recruit and onboard Resource Partners, strengthen existing relationships, foster collaboration, and advise partners on improving business services.
• Hold partner meetings and visits, document outcomes, develop and deliver entrepreneurial events, and communicate with the team and community through weekly and monthly updates.
• Represent and promote Colmena66 at community and entrepreneurship events, conferences, exhibitions, presentations, and industry events as a subject matter expert.
• Record services and referrals in SourceLink Pro®, track performance goals and metrics, and maintain accurate client and partner records.
• Build and maintain performance dashboards and CRM reports; conduct client and partner follow-up calls and satisfaction surveys.
• Manage initiatives from ideation to completion using plans, timelines, budgets, and tools such as Microsoft Planner and Gantt charts.
• Implement data collection for initiatives, present impact results within 14 days of completion, and provide standard operating procedures with impact reports.
• Develop and improve operating policies and procedures, onboard and support team members, and coordinate with marketing, outreach, and DMC teams.
• Support Colmena66 and Puerto Rico Science, Technology and Research Trust staff as needed.