Academic Advisor II, Neff College of Business and Innovation, Graduate Programs

The University of Toledo • Toledo, OH

3d

About The Position

The Academic Advisor II is an intermediate-level role serving as the primary advisor for assigned academic programs and providing student customer service and academic advising to enrolled students. Advising services may include career planning, mock interviews, test preparation options, application essays, letters of recommendation, GPA assessments, plans of study, student record reviews, curriculum and program planning, progression and graduation support, course registration, transcript review, resolution of academic concerns with faculty, and participation in orientation events and other student activities as needed. This advisor handles more complex cases and works closely with college leaders with little supervision.

Requirements

• Bachelor’s degree.
• At least two years of academic advising experience.
• Experience working on projects in higher education.
• Some leadership experience.
• Previous experience working in a university environment.
• Good written and verbal communication skills.
• Critical thinking and effective decision-making skills, including creating logic related to system programming.
• Ability to maintain meticulous, organized, and accurate records.
• Working knowledge of Microsoft Office Suite.
• Computer skills, including desktop publishing and the ability to create, analyze, and use database reports.
• Understanding of the curriculum process.
• Ability to advocate for students while maintaining the integrity of academic programs.
• Ability to understand, navigate, and run reports in BANNER or another student records system.
• High ethical standards and fairness.
• Ability to work under pressure and manage multiple priorities.
• Ability to work with minimal supervision on difficult assignments and consult a leader on unusual matters.

Nice To Haves

• Degree in Advising, Counseling, College Student Personnel, or Student Affairs in higher education.
• Master’s degree.
• Previous experience with Banner or another student records system.

Responsibilities

• Serve as the primary advisor for assigned academic programs and provide advising to enrolled students.
• Provide student services including career planning, mock interviews, test preparation options, application essays, letters of recommendation, GPA assessments, plans of study, student record reviews, curriculum and program planning, progression and graduation support, course registration, and transcript review.
• Work with faculty to resolve academic problems and concerns.
• Participate in orientation events and other student activities as needed.
• Handle complex advising cases and work with college leaders with little supervision.
• Maintain organized and accurate records; follow procedures and instructions and prioritize work within general guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level