About The Position

The Academic Advisor II serves as a primary academic advisor for undergraduate students across a wide range of programs in the College of Humanities and Social Sciences and the College of Science. The position supports student success by helping students explore majors, develop academic plans, navigate university requirements, and make informed decisions that support progress toward graduation. The advisor collaborates with faculty, staff, and campus partners to connect students with resources, opportunities, and experiences that contribute to academic, personal, and professional growth. This is a full-time, 1.0 FTE position working 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m., year-round. The minimum probationary period is six months. A background check is required before an offer of employment. Applicants must be eligible to work in the United States upon hire; sponsorship is not available for this position.

Requirements

  • Bachelor's degree or an equivalent combination of education and experience.
  • Ability to communicate effectively through verbal and written communication, listening, and feedback.
  • Ability to work independently, meet deadlines, and build effective relationships with students, staff, faculty, and administration.
  • Ability to adapt to changing priorities and maintain sound judgment, professionalism, and composure in stressful situations.
  • Sensitivity and respect for individual and cultural differences.
  • Ability to learn UM general education requirements, academic policies, and institutional systems.
  • Experience with Microsoft Office and current technologies, and ability to learn student information systems and advising technologies.
  • Must be eligible to work in the United States upon hire; sponsorship is not available.

Nice To Haves

  • Experience with academic advising, student services, counseling, coaching, teaching, or related student support work in higher education or adjacent sectors.
  • Experience using student information systems, advising technologies, Banner, or comparable software platforms.
  • Knowledge of current advising best practices and FERPA regulations.
  • Experience supporting students facing academic, financial, personal, or educational barriers to success.
  • Familiarity with curricula, degree requirements, and academic programs within the College of Humanities and Social Sciences and/or the College of Science.

Responsibilities

  • Advise prospective, incoming, transfer, and continuing students on major exploration, degree planning, academic requirements, registration, and graduation pathways.
  • Review academic progress and help students develop plans that promote academic success, persistence, and timely degree completion.
  • Assist students with academic appeals, petitions, withdrawals, reinstatements, and other university processes and policies.
  • Use advising technologies and student information systems to review records, document interactions, monitor student progress, and maintain accurate advising records.
  • Connect students with academic support services, career development resources, internships, undergraduate research opportunities, study abroad programs, student organizations, and other campus resources.
  • Serve as a liaison between students, academic departments, and campus partners to support student success and address student concerns.
  • Develop advising materials, workshops, presentations, and online resources to improve student understanding of academic pathways and university requirements.
  • Lead projects within the advising office and help ensure smooth operations of the center.

Benefits

  • Insurance package
  • Mandatory retirement plan
  • Partial tuition waiver
  • Wellness program
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