Bsa Jobs

About The Position

Requirements

• Bachelor's degree or 4 years of directly related experience required
• In addition, 5+ years of fraud, risk management, or operational experience, preferably at a financial institution
• Familiarity with financial regulations, including Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Know Your Customer (KYC) requirements
• Extensive experience in resolving conflict, conducting investigations/interviews while maintaining composure
• Strong analytical skills, attention to detail and ability to handle complex cases
• Ability to work a rotational shift, Saturday’s, and be on-call 24x7x365 dependent on business need
• Excellent written and verbal communication for effective member and law enforcement interaction
• Knowledge of regulatory requirements and experience in regulatory reporting
• Excellent verbal and written communication to interact professionally with members, colleagues, and law enforcement
• Ability to explain complex fraud cases clearly and concisely to non-technical stakeholders
• Competence with Microsoft Office Suite (Excel, Word, Outlook) for reporting and documentation
• Exceptional attention to detail to ensure accuracy in case documentation, reporting, and compliance adherence
• Ability to adapt quickly to changing fraud trends, regulatory updates, and internal processes
• Resilience to manage stress in a fast-paced environment, especially during periods of high alert activity
• Strong ability to analyze transaction data, identify suspicious patterns, and assess risk
• Ability to explain complex fraud cases clearly and concisely to non-technical stakeholders
• Demonstrates alignment with ESL’s Core Values, mission, vision, and purpose to help our community thrive and prosper

Nice To Haves

• Bachelor's degree preferred
• Certified Fraud Examiner (CFE) preferred or willing to obtain within 12 months

Responsibilities

• Conduct comprehensive investigations on high-risk fraud cases, including identity theft, account takeovers, and unauthorized transactions.
• Collect and analyze evidence, document findings, and make determinations on fraudulent activities, maintaining thorough case records.
• Work directly with impacted members to resolve cases and implement preventive measures.
• Keep members informed of their case status and the next steps, ensuring they understand timelines and expected outcomes.
• Serve as the primary point of contact for law enforcement agencies, sharing relevant case information and supporting criminal investigations.
• Develop and maintain relationships with law enforcement and other financial institutions to enhance fraud detection and response efforts.
• Collaborate with departments such as Risk, Compliance, and Operations to develop fraud prevention strategies and strengthen cross-functional efforts.
• Conduct fraud awareness training for team members, sharing insights on emerging fraud tactics and industry trends.
• Ensure all investigations comply with BSA, AML, KYC, and other regulatory requirements.
• Prepare and submit Suspicious Activity Reports (SARs), as required, and other regulatory filings as needed, maintaining accuracy and timeliness.
• Identify trends and vulnerabilities within ESL’s systems, recommending and implementing fraud prevention controls to mitigate risk.
• Stay updated on regulatory changes, incorporating new practices into fraud detection processes.

Benefits

• wellness program
• family assistance plan
• 401k with match
• paid volunteer time
• Learning & Development training