Booking Agent Jobs

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Distribution Customer Service and Booking Agent

Expeditors•Irving, TX
•Onsite

About The Position

Expeditors is a global logistics company headquartered in Seattle, Washington, with a worldwide network of more than 350 locations across six continents and over 19,000 employees. The company provides customized global supply-chain solutions and integrated information systems, and emphasizes professionalism, customer service, employee development, and promotion from within. The Distribution Customer Service and Booking Agent performs order input, paperwork, and reporting based on the Expeditors Customer Service Representative profile. Agents work alongside agency contract workers and are responsible for system transactions in their assigned area. Two REV1 positions support Inventory and the Outbound PM shift. The listed schedules are Tuesday–Saturday, 6 a.m.–3 p.m., and Monday–Friday, 9 a.m.–6 p.m. The Inventory position focuses on serialized-inventory accuracy and count support. The Outbound PM position focuses on order completion, carrier hand-off documents, and end-of-shift status. The role is based in a secured, high-value warehouse and office environment, where background checks, access control, CCTV, and floor safety requirements apply.

Requirements

  • High school diploma or equivalent.
  • Customer service, logistics, or warehouse office experience; the posting says to confirm years and does not specify a number.
  • Accurate data-entry skills.
  • Working knowledge of Excel.
  • Ability to stand and walk for extended periods.
  • Ability to lift up to 50 lb.
  • Ability to work safely around forklifts and powered equipment.
  • Follow ESD-safe handling requirements and wear required PPE on the floor.
  • Pass a background check for access to the high-value facility.

Nice To Haves

  • College degree.
  • WMS experience.
  • Bilingual ability.

Responsibilities

  • Enter, release, and update orders and transactions accurately in the WMS.
  • Prepare shipping and receiving paperwork and labels.
  • Run and distribute routine reports for supervisors.
  • Monitor order status and flag exceptions before cut-off.
  • Support cycle counts, adjustment documentation, and variance research.
  • Coordinate with floor operators to keep physical and system activity in sync.
  • Communicate professionally with internal teams and, when assigned, customer contacts.
  • Follow standard operating procedures and safety and security procedures.
  • For the Inventory seat, support serialized-inventory accuracy and counts.
  • For the Outbound PM seat, complete orders, prepare carrier hand-off documents, and provide end-of-shift status.
  • Immediately escalate count or serial-number discrepancies.

Benefits

  • Paid vacation, holiday, and sick time.
  • Health plan: medical.
  • Life insurance.
  • Employee Stock Purchase Plan.
  • Training and Personnel Development Program.
  • Growth opportunities within the company.
  • Employee Referral Program bonus.

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Based on current job postings on Teal, the average Booking Agent salary in the US is approximately $49,000 per year, with a typical range of $20,000 to $75,000.
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