Booking Agent – Hotels and Travel

Aisles & Abroad•New York, NY
•Remote

About The Position

The Booking Agent assists clients with hotel reservations, vacation accommodations, and additional travel arrangements. The role involves researching and comparing accommodations, helping clients identify options that fit their preferences and budgets, coordinating reservation details, and providing support throughout the planning and booking process. This is a remote opportunity with flexible scheduling and is suitable for entry-level candidates. Previous travel industry experience is not required; training, educational resources, and ongoing support are available to help candidates learn reservation processes, supplier platforms, destination research, client service, and booking fundamentals. Earnings are performance-based and tied to bookings. The stated annual pay range is $35,000–$50,000.

Requirements

  • Strong communication and customer service skills.
  • Good organization and attention to detail.
  • Comfort with researching and comparing options online.
  • Basic computer and internet proficiency.
  • Ability to work independently in a remote environment.
  • Willingness to learn reservation systems and travel resources.
  • Dependable and professional communication.
  • Interest in hotels, hospitality, travel, or customer service.

Nice To Haves

  • Previous hotel booking or travel industry experience is not required; training and support are provided.

Responsibilities

  • Research hotels, resorts, and other accommodations based on client preferences and budgets.
  • Compare room options, amenities, locations, and available rates.
  • Assist with hotel and vacation reservations.
  • Research destinations and recommend accommodation options that meet client needs.
  • Coordinate additional travel arrangements when requested.
  • Help organize confirmation details and important travel information.
  • Communicate with clients regarding reservation details, updates, and deadlines.
  • Assist with booking modifications and travel updates when needed.
  • Maintain accurate and organized client and reservation information.
  • Stay informed about destinations, hotel products, and available travel resources.
  • Provide professional support throughout the planning and booking process.

Benefits

  • Flexible scheduling
  • Training and ongoing educational resources
  • Opportunities to develop knowledge across hotels, resorts, vacation packages, and other areas of travel
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