Booking Agent / Travel
Hjbtravels•Syracuse, NY
•Remote
About The Position
We are seeking reliable, customer-focused Booking Agents to assist clients with planning and coordinating travel arrangements, including accommodations, transportation, and vacation packages. This is a remote role suited to people who enjoy working with clients, pay close attention to detail, and value a flexible work environment. The position provides initial onboarding and training, ongoing access to resources and team support, and guidance on booking systems and industry tools.
Requirements
- Must be 18 years or older.
- Strong communication and organizational skills.
- Basic computer proficiency and ability to navigate online systems.
- Ability to work independently and manage time effectively.
- Reliable internet connection and access to a computer or smartphone.
Nice To Haves
- Customer service experience is preferred but not required.
Responsibilities
- Assist clients with booking hotels, flights, cruises, and vacation packages.
- Provide timely, professional customer support throughout the booking process.
- Research travel options and recommend suitable choices based on client preferences.
- Maintain accurate booking records and client communications.
- Stay up to date with supplier offerings, policies, and travel updates.
- Communicate with vendors to confirm reservations and resolve issues.
Benefits
- Flexible schedule.
- Remote work environment.
- Access to training and professional development resources.
- Supportive team environment.
- Initial onboarding and training provided.
- Ongoing access to resources and team support.
- Guidance on booking systems and industry tools.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
