Booking Agent / Travel

Hjbtravels • Rochester, NY

1d • Remote

About The Position

We are seeking reliable and customer-focused individuals to join our team as Booking Agents in the travel industry. In this remote role, you will assist clients with planning and coordinating travel arrangements, including accommodations, transportation, and vacation packages. The opportunity is suited to people who enjoy working with others, have strong attention to detail, and are looking for a flexible work environment.

Initial onboarding and training are provided, with ongoing access to resources and team support, including guidance on booking systems and industry tools.

Requirements

• Must be 18 years or older.
• Strong communication and organizational skills.
• Basic computer proficiency and ability to navigate online systems.
• Ability to work independently and manage time effectively.
• Reliable internet connection and access to a computer or smartphone.

Nice To Haves

• Customer service experience preferred, but not required.

Responsibilities

• Assist clients with booking travel arrangements such as hotels, flights, cruises, and vacation packages.
• Provide timely and professional customer support throughout the booking process.
• Research travel options and present suitable recommendations based on client preferences.
• Maintain accurate records of bookings and client communications.
• Stay up to date with supplier offerings, policies, and travel updates.
• Communicate with vendors to confirm reservations and resolve any issues.

Benefits

• Flexible schedule.
• Remote work environment.
• Access to training and professional development resources.
• Supportive team environment.
• Initial onboarding and training provided.
• Ongoing access to resources and team support.
• Guidance on booking systems and industry tools.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed