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A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role contributes to the attractive presentation and efficient operation of the Café by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and providing quick, friendly register service. Baristas are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, and a willingness to learn. The work involves mastering café operations, merchandising, technology, food and drink preparation, cleaning, product rotation, and safety and loss-prevention practices. Baristas may also support the bookfloor team and, when needed and able, other stores in the wider Cluster. As experience grows, Baristas develop knowledge of café products, promotions, customization recommendations, retail options, training tools, and food safety and sanitation. Employees who master the skills of the role are expected to advance to Senior Barista. The position is temporary, and all work must comply with company policies and procedures.
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