Barista - Temporary

Barnes & Noble•Dothan, AL

19d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role contributes to the attractive presentation and efficient operation of the Café by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and providing quick, friendly register service. Baristas are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, and a willingness to learn. The work involves mastering café operations, merchandising, technology, food and drink preparation, cleaning, product rotation, and safety and loss-prevention practices. Baristas may also support the bookfloor team and, when needed and able, other stores in the wider Cluster. As experience grows, Baristas develop knowledge of café products, promotions, customization recommendations, retail options, training tools, and food safety and sanitation. Employees who master the skills of the role are expected to advance to Senior Barista. The position is temporary, and all work must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability across early mornings, late evenings, weekends, and most holidays as needed.
Positive, energetic, and reliable approach to assigned work.
Considerate and supportive behavior toward colleagues and cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain an attractive Café presentation, including the bake case, dining area, counter, and retail fixtures.
Operate registers quickly, reliably, and professionally.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using recipe guides, product specifications, personal knowledge, and colleague support.
Complete daily and weekly cleaning tasks and maintain café cleanliness.
Apply First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed and assist other stores in the Cluster when able and required.
Learn and use café product knowledge to make customization recommendations and support sales objectives, promotions, and retail options.
Follow café safety, hygiene, and sanitation standards and use Café training tools appropriately.
Understand loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behaviors or issues.
Maintain reliable attendance, be flexible when scheduling gaps arise, and support colleagues and customers.
Comply with company policies and procedures.