Barista - Temporary
About The Position
A Barnes & Noble Barista welcomes customers, answers questions, and helps them choose beverages and café items while contributing to a friendly, professional customer experience. The role supports the efficient operation and attractive presentation of the Café, including stocking deliveries, maintaining the bake case and dining area, and operating registers. Baristas work as part of a busy team and are trained to perform operational tasks, prepare food and drinks, maintain café cleanliness, and support the bookstore team when needed. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Baristas may work at other stores when able and when needed to support the wider Cluster. As skills and experience develop, Baristas are expected to progress toward the Senior Barista career step. This is a temporary position.
Requirements
- Reliable and punctual attendance for scheduled shifts.
- A positive, energetic, dependable, and flexible approach to work.
- Cheerful, helpful customer service and a considerate, supportive approach to colleagues.
- Aptitude and willingness to learn new skills and knowledge.
- Comfort using registers, computers, tablets, programs, and other tools.
- Ability to perform the physical demands of the role, including prolonged standing, repetitive bending, lifting, and extensive walking.
- Willingness to work early mornings, late evenings, weekends, and most holidays as store needs require.
- Enjoyment of working as a barista.
Responsibilities
- Welcome customers cheerfully, answer questions, and help customers select beverages and café items.
- Maintain an attractive café presentation, including the counter, floor retail fixtures, bake case, and dining area.
- Operate registers quickly, competently, and professionally.
- Unpack and receive deliveries, then stock products efficiently and accurately.
- Prepare food and beverages correctly, using recipe guides, product specification sheets, and other available resources.
- Complete daily and weekly cleaning tasks and maintain café cleanliness.
- Follow First In First Out (FIFO) practices and date products correctly and consistently.
- Support the bookstore floor team when needed.
- Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
- Build knowledge of beverage, bakery, savory, gifting, and café retail products and use it to support sales and promotions.
- Recommend food and beverage customizations to customers.
- Use café training tools and follow safety, hygiene, and sanitation guidelines and procedures.
- Comply with company policies and procedures.
- Maintain reliable and punctual attendance and, when able, help fill scheduling gaps.
- Support colleagues and contribute to the wider store Cluster when needed.
Benefits
- Employee discount.
- Employee Assistance Program (EAP).
- Sick pay.
- Paid time off, including paid maternity and parental leave, for eligible schedules.
- Company-paid holidays for eligible schedules.
- 401(k) with company match for eligible schedules.
- Transit benefit for eligible schedules.
- Comprehensive medical, dental, and vision benefits for eligible schedules.
- Healthcare and dependent care spending accounts for eligible schedules.
- Disability benefits for eligible schedules.
- Life insurance for eligible schedules.
- Tuition reimbursement for eligible schedules.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
