Barista - Temporary

Barnes & Noble • Tallahassee, FL

17d • Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role helps maintain an attractive café presentation and efficient operations by stocking deliveries, tidying the bakery case and dining area, and operating registers in a quick, friendly, professional manner. Baristas are expected to demonstrate reliable attendance, flexibility, a positive and helpful attitude, care for colleagues and customers, willingness to learn, and enthusiasm for the work.

Baristas learn and perform operational duties including using registers and other technology, merchandising café and retail fixtures, preparing food and drinks accurately, receiving and stocking deliveries, keeping the café clean, following FIFO and product-dating practices, and supporting the bookfloor team when needed. The position also requires following loss-prevention procedures and using de-escalation techniques. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work at other stores when needed and able to support the wider Cluster.

As experience grows, Baristas build knowledge of beverage, bakery, savory, gifting, and café retail products; maintain appealing displays; communicate promotions and sales objectives; recommend customizations; use training tools; and follow café safety, hygiene, and sanitation procedures. Employees who demonstrate mastery are expected to advance to Senior Barista. The role also requires compliance with company policies and procedures.

Requirements

• Demonstrate reliable and punctual attendance for scheduled shifts.
• Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
• Have a positive, energetic, hardworking, and reliable approach to assigned tasks.
• Be supportive and considerate of colleagues and helpful to customers.
• Show aptitude and willingness to learn new skills and acquire knowledge.
• Be willing to master the operational competencies of a Barnes & Noble Barista.
• Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help connect them with appropriate beverages and café items.
• Maintain the attractive presentation and efficient operation of the Café.
• Unpack and stock deliveries, and keep the bakery case and dining area tidy.
• Operate registers quickly, reliably, and professionally.
• Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
• Maintain café presentation, cleanliness, and visual merchandising of counter and floor retail fixtures.
• Prepare food and drinks properly and accurately using product information and recipe guides as needed.
• Complete daily and weekly café cleaning tasks reliably.
• Follow FIFO practices and date products consistently and correctly.
• Support the bookfloor team when needed.
• Follow loss-prevention procedures, identify theft and problematic behavior, and seek support or use de-escalation techniques as appropriate.
• Build knowledge of café products and use it to maintain appealing displays and make effective customization recommendations.
• Share information about new limited-time-offer items, promotions, and sales objectives with customers and colleagues.
• Use café training tools and follow café safety, hygiene, and sanitation procedures.
• Work at other stores when able and needed to support the wider Cluster.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave (eligibility varies by scheduled hours)
• Company-paid holidays (eligibility varies by scheduled hours)
• Transit benefits (eligibility varies by scheduled hours)
• 401(k) with company match (eligibility varies by scheduled hours)
• Medical, dental, and vision benefits (for employees scheduled 30 hours or more)
• Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
• Disability benefits (for employees scheduled 30 hours or more)
• Life insurance (for employees scheduled 30 hours or more)
• Tuition reimbursement (for employees scheduled 30 hours or more)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed