Barista Supervisor

Lowes Foods • Winston-Salem, NC

3d

About The Position

The Barista Supervisor oversees the department to ensure service, store standards, and merchandising programs are met. The role supports prompt, friendly guest service and provides fresh-roasted coffee, quality beverages, and products in a clean atmosphere. The supervisor also guides and trains staff, manages department operations and labor standards, and performs product preparation and guest service tasks.

Requirements

• Friendly, engaging, and outgoing personality.
• Ability to work well with guests and coworkers.
• Ability to lift 25 pounds consistently and 50 pounds occasionally.
• Ability to read and understand information and directions.
• Ability to supervise, train, and develop people.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication, guest-service, and selling skills.
• Ability to bend, kneel, and stand for extended periods.
• Ability to communicate effectively with Store Management and Merchandiser(s).

Responsibilities

• Ensure guests receive friendly, engaging service by providing demonstrations and samples using brewing and roasting equipment.
• Achieve budgeted sales and profit, and maintain daily, weekly, and period financial reports.
• Operate the department according to merchandising and operational guidelines and programs, including maintaining appropriate inventory of products and supplies.
• Provide guidance, orientation, training, and performance feedback so staff are properly trained in product preparation and meet guest-engagement service standards.
• Prepare products, receive and stock merchandise, rotate products, and provide guest service to achieve department standards.
• Perform cleaning and sanitation tasks and maintain safety throughout the department in accordance with Lowes’ Foods standards.
• Maintain the department’s labor budget and scheduling standards.
• Ensure PA announcements are performed on schedule.
• Perform other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed