Banker Jobs

About The Position

Requirements

• High school diploma or GED, or an equivalent combination of education and experience.
• At least 2 years of experience engaging clients in a sales, service, or relationship-building capacity, including identifying needs and delivering solutions.
• Demonstrated ability to conduct consultative client conversations, uncover needs, and recommend appropriate products and services.
• Strong communication skills, including the ability to convey information clearly, concisely, and confidently to diverse client populations.
• Ability to manage multiple priorities, organize work independently, and consistently meet deadlines in a fast-paced environment.
• Demonstrated sound judgment and problem-solving skills in client-facing and operational situations.
• Proficiency with Microsoft Office or similar workplace technologies.
• Ability to complete required job-related training upon hire.
• Ability to obtain and maintain active registration with the Nationwide Mortgage Licensing System and Registry (NMLS) as required for the role.
• Must be eligible for employment with a covered financial institution under Regulation Z standards.
• Must be eligible for registration as a registered mortgage loan originator with the NMLS under the SAFE Act.
• Satisfactory criminal background check and credit report check, and required applicant statements or certifications regarding government-agency findings.

Nice To Haves

• Prior experience in a banking environment, including teller, platform, or relationship banking roles.
• Notary license, or ability to obtain one.

Responsibilities

• Cultivate and sustain long-term client relationships through lead management, outbound efforts, and identification of opportunities to deepen relationships.
• Engage clients across walk-in, appointment, and outbound opportunities, conducting purposeful, goals-based discovery to identify expressed and unexpressed needs.
• Use TD systems and tools to capture client information, identify appropriate solutions and next steps, and follow through on commitments and partner hand-offs.
• Apply banking and financial knowledge to provide clear, tailored guidance on products and services, including explaining options, benefits, and risks.
• Manage complex client scenarios and provide needs-based guidance reflecting a holistic understanding of clients’ goals and financial positions.
• Collaborate with partners and execute referrals effectively, including mortgage referrals and other residential lending activities.
• Anticipate client needs through ongoing engagement, personalized guidance, and proactive outreach.
• Provide continuity and a strong connection to TD’s broader network of expertise.
• Serve as the primary point of accountability for client concerns, resolving issues where possible and escalating them when required.
• Acquire, retain, and grow client relationships for the bank location and improve client outcomes.
• Follow and reinforce policies, procedures, regulatory requirements, AML requirements, identification verification, authentication, and documentation standards.
• Identify discrepancies, material changes, and risk indicators; use sound judgment and escalate appropriately.
• Monitor workflow, prioritize tasks, and delegate responsibilities as a team leader.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive team environment, collaborate with colleagues and partners, and share insights, lessons learned, and best practices.
• Participate in performance and development activities and demonstrate TD Way leadership behaviors.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Training and onboarding
• Online learning platform and mentoring programs