Relationship Banker

Old National Bank • Morris, MN

15d • $17 - $30 • Onsite

About The Position

The Relationship Banker builds and strengthens client relationships by delivering personalized financial advice and solutions. The role focuses on understanding client needs, providing guidance, and connecting clients to Old National’s products and services to support their financial goals. Bankers create positive client experiences through proactive outreach, meaningful conversations, and effective problem resolution while contributing to banking center relationship growth, team goals, and consistent sales and service execution. They also engage in their communities to build relationships and enhance the bank’s reputation. Positions may be based in one banking center or support multiple locations within a market.

Old National has two Relationship Banker levels. The foundational Relationship Banker develops client engagement, sales, and banking operations skills and is expected to complete onboarding, learning requirements, training, and licensing milestones. The role is expected to progress to Relationship Banker II within approximately 12 months, based on demonstrated capability and sustained performance. Relationship Banker II is a fully proficient role that independently manages client relationships, consistently meets or exceeds performance expectations, and executes the full sales process. Advancement depends on demonstrated sales effectiveness, relationship management, operational execution, and completion of required learning paths and licensing.

The salary range is $17.00 to $29.75 per hour. Actual offers may vary based on responsibilities, relevant skills and experience, education, and geographic location.

Requirements

• High school diploma or equivalent required.
• Experience in banking, retail, sales, or a client-facing environment.
• Demonstrated ability to build relationships and deliver strong client service.
• Strong communication and interpersonal skills.
• Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
• Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
• Relationship Banker: At least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
• Relationship Banker II: At least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

• Associate or bachelor’s degree.
• Bilingual proficiency in Spanish.
• Banking experience for the Relationship Banker level.
• Equivalent experience to completion of the Relationship Banker learning path for Relationship Banker II.

Responsibilities

• Build and grow client relationships by understanding needs and providing personalized financial solutions.
• Engage clients through proactive outreach, follow-up, and ongoing relationship management.
• Identify opportunities to introduce products and services that support client goals.
• Partner with internal specialists to connect clients to broader capabilities when appropriate.
• Deliver a consistent, high-quality client experience across interactions.
• Achieve individual performance goals for account acquisition, lending, referrals, and digital adoption.
• Use a consultative sales approach focused on advice and long-term relationship value.
• Contribute to banking center performance through individual production and team collaboration.
• Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
• Follow procedures to protect clients and the bank, including fraud-prevention and risk-awareness practices.
• Collaborate with teammates to share best practices and support performance.
• Participate in community activities and outreach to build relationships and generate business.
• Develop skills and knowledge to improve performance and client outcomes.
• Complete required onboarding, training, learning paths, and licensing milestones.
• Independently build and deepen client relationships through needs-based conversations and proactive outreach at the Relationship Banker II level.
• Execute the full sales process, including cross-selling and partner referrals, at the Relationship Banker II level.

Benefits

• Competitive compensation and incentive program.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Continuing education opportunities.
• Employee assistance program.
• Impact Network Groups supporting engagement, awareness of diverse backgrounds and experiences, and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED