Small Business Relationship Banker 1 - Pikeville, KY Area

U.S. Bank • Pikeville, KY

3d • $26 - $32 • Onsite

About The Position

The Small Business Relationship Banker serves as the primary Small Business Banking partner for assigned branches and relationships, typically supporting two to three branch locations. The role provides comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million, demonstrating customer service in accordance with U.S. Bank Core Values. The banker builds and deepens client relationships through proactive outreach, structured discovery, consultative selling, and follow-through, translating financial information, cash-flow dynamics, client goals, operating cycles, and risk indicators into practical guidance and recommendations.

The position includes outside prospecting and sales activities to grow revenue and meet assigned financial targets. The banker identifies client priorities, recommends products and services aligned with growth, efficiency, and risk objectives, and explains value, trade-offs, and next steps. Potential solutions include business deposits, lending and credit, treasury management, payment solutions, business credit cards, digital tools, and cash-flow tools.

The banker develops internal and external relationships and coordinates with branch teams, centers of influence, clients, and other business-line partners. The role maintains relationship ownership through handoffs, decisions, follow-up, activation, usage, and demonstrated client value. It also shares referral outcomes, effective sales and service practices, and insights on new small-business relationships with assigned branches, while balancing acquisition, relationship deepening, and service and maintaining CRM discipline and responsible banking practices.

This role requires working from a U.S. Bank location five days per week and driving two or more hours per week. Total compensation includes base compensation and eligibility for production-based incentives.

Requirements

• Bachelor’s degree in business, accounting, or finance, or equivalent experience and job-related experience.
• Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience.
• National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with legal and regulatory registration requirements, including maintaining a satisfactory criminal and credit record.
• Ability to work from a U.S. Bank location five days per week.
• Ability to drive two or more hours per week.

Nice To Haves

• Experience providing comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
• Strong written and verbal communication skills and ability to convey business recommendations effectively.
• Understanding of banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices.

Responsibilities

• Serve as the primary Small Business Banking partner for assigned branches and relationships, typically supporting two to three branch locations.
• Provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
• Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through.
• Translate financial information, cash-flow dynamics, client goals, operating cycles, and risk indicators into practical guidance and solution recommendations.
• Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals.
• Identify client priorities and align products and services with growth, efficiency, and risk objectives; clearly communicate value, trade-offs, and next steps.
• Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners.
• Coordinate relationship ownership through handoffs, decisions, follow-up, activation, usage, and demonstrated client value.
• Share referral outcomes, successful sales and service practices, and insights about newly established small-business relationships with assigned branches.
• Balance acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices.
• Demonstrate excellent customer service in accordance with U.S. Bank Core Values.

Benefits

• Medical, dental, and vision healthcare coverage.
• Basic term and optional term life insurance.
• Short-term and long-term disability insurance.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation of two to five weeks, depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
• Incentive and recognition programs, subject to eligibility requirements.
• Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level