Business Banker (LO) - Apex,NC

Wells Fargo • Apex, NC

2d • Onsite

About The Position

Wells Fargo is hiring a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in branches. The role manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship deepening and new-client acquisition. The banker delivers a client-centric experience, identifies client goals and financial needs, and recommends appropriate financial products and digital services as a trusted partner.

The position includes customer contact and may involve assessing needs and referring customers interested in dwelling-secured products to a SAFE team member. The role may assist customers but does not take applications or offer or negotiate terms for dwelling-secured transactions. Loan Originator registration is required at employment, along with applicable regulatory qualifications and ongoing screening. Wells Fargo initiates the registration process after the employment start date.

Requirements

• At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
• Must obtain Loan Originator registration at the time of employment and meet applicable Consumer Financial Protection Bureau qualification requirements, including financial responsibility, character, general financial fitness, and criminal background standards.
• Must meet ongoing regulatory requirements, including additional screening if necessary.

Nice To Haves

• At least 2 years of in-branch business banking experience.
• At least 1 year of experience managing a dedicated book of small business customers across an assigned territory.
• Ability to proactively source, acquire, build, and maintain relationships with customers and colleagues.
• Experience applying business acumen to financial services consultation for business customers.
• Extensive knowledge of bank lending programs, credit policies, and specialty products.
• High motivation and ability to meet team objectives while maintaining individual performance.
• Ability to manage expectations and follow up with customers and Wells Fargo partners.
• Customer service experience handling complex transactions across multiple systems.
• Knowledge of retail compliance controls, risk management, and loss prevention.
• Ability to educate customers about technology and the value of mobile banking options.
• Ability to interact with customers and employees with integrity and professionalism.
• Experience mentoring and peer-coaching others.

Responsibilities

• Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, through onboarding, relationship development, and new-client acquisition.
• Understand client goals, operations, and financial needs, and provide tailored recommendations that align with their objectives and applicable policies.
• Offer business accounts, credit, treasury services, digital tools, and other available financial solutions.
• Use Wells Fargo tools and develop product expertise to recommend relevant financial solutions and digital services.
• Prospect and network with external and internal partners to generate referrals and grow the small business customer base.
• Collaborate with internal banking channels to support business owners and build full banking relationships.
• Partner with Relationship Managers and Lending Officers on complex structures and maintain alignment with underwriting policies and risk guidelines.
• Assess customer needs related to dwelling-secured products and refer interested customers to a SAFE team member; do not take applications or offer or negotiate transaction terms.
• Follow Wells Fargo policies and procedures and applicable risk, compliance, and regulatory requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed