Associate Banker II
TD • Clementon, NJ9d • $22 - $28 • Onsite
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Associate Banker II- Clementon, NJ (20 hours)
TD•Clementon, NJ
•$22 - $28•Onsite
About The Position
The Associate Banker II delivers TD’s relationship-driven banking experience by serving as a trusted partner to clients. The role provides everyday banking and supports consumer product needs through accurate transactions, basic consumer account opening and maintenance, and needs-based conversations that help clients understand their options and connect with appropriate partners. The Associate Banker may serve as the first point of contact at the financial center, guide client flow, and provide a high-touch experience. The role uses knowledge of banking products, services, tools, and resources to identify client needs, recommend solutions, and make referrals while adhering to risk and regulatory standards. The position handles a broad range of client transactions and multi-step activities within established financial limits. It assesses routine client problems using standard procedures, escalates non-standard issues, and may serve as an escalation point. The Associate Banker also supports client acquisition and relationship deepening through inbound and outbound engagement, outreach, and appointment scheduling. This is a 20-hour position in Clementon, New Jersey. The stated pay range is $22.00–$27.75 USD per hour. TD provides job-related training and onboarding, development conversations, learning resources, mentoring programs, and a total rewards package that may include incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition.
Requirements
- High school diploma or GED.
- At least 1 year of demonstrated experience working with clients; qualifying experience may include volunteering, education, or military experience.
- Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
- Ability to complete required job-related training upon hire.
- Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
- Excellent communication skills, including the ability to communicate concisely, clearly, and consistently.
- Demonstrated problem-solving skills and sound judgment in decision-making.
- Ability to schedule and prioritize work, work independently, and meet deadlines.
- Proficiency in Microsoft Office.
Nice To Haves
- Teller or cash-handling experience in a client-facing role or financial institution.
- Notary license.
Responsibilities
- Manage in-person and phone client flow and serve as the first point of contact for inquiries, issue resolution, and referrals.
- Deliver consistent, relationship-driven client experiences aligned with TD’s service strategy.
- Build trust through personalized, client-first interactions and strengthen ongoing client relationships.
- Complete everyday banking transactions accurately and efficiently, along with basic consumer account opening and maintenance.
- Educate clients about banking products, services, and digital capabilities, and connect them with specialists when appropriate.
- Identify client needs and opportunities, make appropriate referrals, and support clients’ financial objectives.
- Conduct proactive client outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
- Balance client needs with sound judgment, policy adherence, and risk awareness.
- Verify client identification and follow AML, authentication, documentation, data integrity, and other compliance requirements.
- Identify discrepancies, material changes, and risk indicators, and escalate them according to policy and procedure.
- Complete required training and strengthen risk and compliance knowledge.
- Contribute to a positive team environment, share insights and best practices, participate in development activities, and collaborate with colleagues.
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
- Banking benefits and discounts
- Career development
- Reward and recognition
- Variable compensation or incentive awards, potentially including cash and/or equity awards
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
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