Premier Banker- Metuchen

TD•Metuchen, NJ
•$26 - $39•Onsite

About The Position

The Premier Banker is an experienced banker who serves as the primary contact for a complex portfolio of mass affluent clients. Through proactive outreach, the role manages clients’ complete banking relationships and connects them with specialists to address their financial needs. The role focuses on growing, deepening, and retaining client relationships by providing convenient, personalized, connected banking, sales, and advice experiences. Working in a bank location, the Premier Banker manages a mass affluent book of business, explains banking and credit products, and coordinates with internal partners across wealth, commercial, small business, and lending. The role conducts needs-based client conversations, reviews financial information, recommends appropriate solutions, handles client concerns, and supports loan applications and closings. It also helps bank staff develop effective approaches to communicating the Premier program’s value and making referrals. The position requires adherence to applicable banking, wealth, FINRA, AML, and regulatory policies. It is classified as a loan originator and mortgage loan originator role, requiring eligibility for employment with a covered financial institution and registration with NMLS. A satisfactory criminal background check, credit report check, and required applicant statements or certifications are required. TD describes its total rewards package as including base salary and variable compensation or incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition. Training and onboarding are provided, with access to development conversations, an online learning platform, and mentoring programs.

Requirements

  • High school diploma or GED required.
  • At least 2 years of financial or banking experience.
  • Consultative sales experience required.
  • Understanding and experience with retail and small business banking, and experience interacting with mass affluent and high-net-worth clients.
  • Must maintain active registration with the Nationwide Mortgage Licensing System and Registry (NMLS) upon hire.
  • Must be eligible for employment with a covered financial institution under Regulation Z.
  • Must be eligible for registration as a registered mortgage loan originator with NMLS under the SAFE Act.
  • Satisfactory criminal background check and credit report check, and required statements or certifications regarding government agency or authority findings.
  • Strong relationship-building and selling skills.
  • Detail-oriented, well-organized, self-starting, and energetic, with high attention to quality standards.
  • Must adhere to applicable banking, wealth, FINRA, regulatory, compliance, and AML requirements.

Nice To Haves

  • Bachelor’s or university degree, or equivalent experience.
  • Successful completion of the Securities Industry Essentials Exam (SIE).
  • Life and Health license.

Responsibilities

  • Grow, deepen, and retain relationships with a mass affluent client portfolio through proactive, advice-based banking relationship management.
  • Acquire, retain, and deepen mass affluent client relationships by converting referrals and leads and conducting outbound prospecting.
  • Conduct outreach and regular client meetings by phone, email, appointments, and other means to identify needs, review financial information, recommend solutions, and coordinate partner introductions.
  • Explain banking and credit products, offerings, and processes, and connect clients with specialists in wealth, commercial, small business, and lending.
  • Deliver the TD Premier program to eligible clients and provide personalized, end-to-end advice and service.
  • Address moderately complex client concerns and escalate banking issues or risks when appropriate.
  • Discuss loan products and applications with clients, facilitate application intake, prepare documents, and conduct loan closings.
  • Maintain active working relationships with internal partners, including Wealth Financial Advisors, through referrals, collaboration, and pipeline review meetings.
  • Coach and provide feedback to bank staff on communicating the Premier program’s value and making referrals; lead ongoing coaching at assigned locations to support mass affluent portfolio growth.
  • Collect and verify required customer identification information and perform client due diligence and enhanced due diligence under applicable AML procedures.
  • Follow Retail and Wealth policies, procedures, FINRA requirements, banking regulations, and TD policies and procedures.
  • Ensure transaction documentation is accurate, reflects client and business intentions, and complies with applicable requirements.
  • Meet individual and store performance metrics and contribute to operational excellence and a positive, collaborative team environment.
  • Participate in personal performance and development activities, support colleagues, model quality service, and embrace change and TD’s Shared Commitments.

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
  • Variable compensation and incentive awards, with eligibility for cash and/or equity incentive awards generally through participation in an incentive plan
  • Training and onboarding
  • Access to an online learning platform and mentoring programs
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