Associate Banker II- Clementon, NJ (20 hours)

TD•Clementon, NJ
•$22 - $28•Onsite

About The Position

The Associate Banker II delivers TD’s relationship-driven banking experience by serving as a trusted partner to clients. The role handles everyday banking transactions and basic consumer account opening and maintenance while building meaningful relationships, identifying client needs, explaining options, and connecting clients with appropriate partners. It also helps manage the flow of clients at the financial center and provides a high-touch, accurate, and compliant experience. The position requires broad knowledge of banking products and services, sound judgment, and adherence to TD’s risk, regulatory, and operational standards. The Associate Banker II may perform a broad range of client transactions and multi-step activities within established financial limits, resolve routine issues, and escalate non-standard concerns. The role also contributes to team effectiveness, ongoing learning, and a positive, inclusive work environment.

Requirements

  • High school diploma or GED.
  • At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
  • Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
  • Ability to complete required job-related training upon hire.
  • Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
  • Excellent communication skills, with the ability to be concise, clear, and consistent.
  • Demonstrated problem-solving skills and sound judgment.
  • Ability to schedule and prioritize work, work independently, and meet deadlines.
  • Proficiency in Microsoft Office.

Nice To Haves

  • Teller or cash-handling experience in a client-facing role or financial institution.
  • Notary license.

Responsibilities

  • Manage client flow in person and by phone, acting as a first point of contact for inquiries, issue resolution, and referrals.
  • Deliver relationship-driven client experiences as a hospitality ambassador for the financial center.
  • Conduct accurate and efficient everyday banking transactions and basic consumer account opening and maintenance.
  • Identify client needs and opportunities through meaningful conversations; explain products, services, and digital capabilities, and refer clients to appropriate specialists or partners.
  • Engage in proactive inbound and outbound outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
  • Perform a broad range of client transactions and multi-step activities within established financial limits.
  • Assess and address routine client problems using standard procedures and escalate non-standard issues or risk indicators appropriately.
  • Verify client identification, maintain data integrity, and follow authentication, documentation, AML, regulatory, and company standards.
  • Complete required training and strengthen risk and compliance knowledge.
  • Contribute to a positive team environment, collaborate with colleagues, and share insights, lessons learned, and best practices.
  • Participate in performance and development activities and uphold TD’s code of conduct and ethical standards.

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
  • Training and onboarding
  • Online learning platform and mentoring programs
  • Variable compensation or incentive awards, potentially including cash and/or equity incentive awards
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