Associate Banker I - Piscataway (20 hours)

TD • Piscataway, NJ

1d • $22 - $27 • Onsite

About The Position

The Associate Banker I brings TD’s relationship-driven banking experience to life by serving as a trusted guide for clients. The role delivers everyday banking accurately and clearly, helps clients feel informed and supported in pursuing financial goals, and upholds risk and regulatory standards.

As the financial center’s hospitality ambassador and first point of contact, the Associate Banker manages in-person and phone client flow, handles routine inquiries and transactions, identifies client needs, and connects clients with appropriate partners. The role educates clients about banking products, services, and digital self-service options, while providing personalized, compliant service and escalating non-standard issues when needed.

This is a 20-hour position based in Piscataway, New Jersey. The listed pay range is $21.50–$26.75 USD. The role includes required training and onboarding, ongoing development opportunities, and access to TD’s Total Rewards package.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated effective problem-solving skills and sound judgment.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary License.

Responsibilities

• Serve as the first point of contact for clients and manage in-person and phone traffic flow at the financial center.
• Deliver accurate, efficient everyday banking transactions and other multi-step activities within established financial limits.
• Provide personalized, relationship-driven client experiences and build trust in client interactions.
• Identify client needs and opportunities, educate clients on appropriate products, services, and digital capabilities, and refer them to specialists or other partners as appropriate.
• Use knowledge, insights, tools, and resources to recommend solutions that support clients’ financial objectives.
• Resolve routine client inquiries and issues using established procedures and escalate non-standard matters appropriately.
• Balance client needs with policy adherence, sound judgment, and risk awareness.
• Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and other regulatory requirements.
• Identify discrepancies, material changes, and risk indicators and escalate them according to policy and procedure.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive team environment, share insights and best practices, collaborate with colleagues, and participate in performance and development activities.
• Act in accordance with TD’s code of conduct and ethical standards.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, mentoring programs, and an online learning platform.
• Reward and recognition programs.
• Base salary and variable compensation or incentive awards, subject to plan eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED