Relationship Banker I - Livingston (20 hours)

TD • Livingston, NJ

1d • $24 - $33 • Onsite

About The Position

This banking professional brings TD’s relationship-driven banking experience to life by partnering with clients to help them achieve their financial goals through personalized solutions that support overall financial well-being. The role acquires and deepens client relationships through consultative engagement, product knowledge, and disciplined execution while adhering to TD’s risk and regulatory standards.

The Relationship Banker engages clients at a bank location through walk-in opportunities, leads, and outreach; discovers clients’ goals and needs; explains relevant options, products, services, features, benefits, and potential risks; and recommends personalized solutions and next steps. The role provides ongoing client guidance, including education about TD products, services, and digital banking capabilities, and handles mortgage inquiries and referrals. It also serves as an accountable point of contact for client concerns, resolving issues where possible and escalating when needed.

The position requires accurate, compliant execution, including verifying client identity, maintaining data integrity, following authentication and documentation standards, and identifying and escalating risk indicators. It includes required training, teamwork, collaboration, and participation in performance and development activities. This position falls within the definitions of Loan Originator and Mortgage Loan Originator under applicable federal regulations. Employment eligibility for a covered financial institution, NMLS registration eligibility, and satisfactory criminal background and credit checks are required.

Requirements

• High school diploma or GED, or equivalent combination of education and experience.
• At least 1 year of experience engaging with clients in a service, sales, or relationship-building environment.
• Experience educating clients about products and services in a consultative manner.
• Ability to communicate clearly and effectively with clients and colleagues.
• Ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment.
• Sound judgment and problem-solving skills in client interactions.
• Basic proficiency with Microsoft Office or similar workplace technologies.
• Ability to complete required job-related training upon hire.
• Ability to obtain and maintain active registration with the Nationwide Mortgage Licensing System and Registry (NMLS), as required for the role.
• Must be eligible for employment with a covered financial institution under applicable Regulation Z standards.
• Must be eligible for registration as a mortgage loan originator with NMLS under the SAFE Act and applicable regulations.
• Satisfactory criminal background and credit report checks, and required applicant statements or certifications concerning government agency or authority findings.
• Comply with AML laws, regulatory requirements, TD’s policies, and the Bank’s code of conduct and ethical standards.

Nice To Haves

• Teller or cash-handling experience in a financial institution.
• Notary license, or ability to obtain one.

Responsibilities

• Acquire clients at a bank location through walk-in opportunities, lead management, and outbound outreach.
• Engage clients in goals-based discovery to understand their needs, priorities, and financial goals.
• Explain banking options, products, services, features, benefits, and potential risks in clear and transparent language.
• Recommend personalized solutions and next steps, connecting clients with appropriate products, services, or partners.
• Establish follow-up and provide ongoing guidance to support long-term client relationships and financial progress.
• Educate clients about TD products, services, and digital capabilities.
• Accept mortgage inquiries, refer clients for mortgage solutions, and perform other residential lending activities as applicable.
• Deliver a welcoming, personalized client experience and serve as the primary point of accountability for client concerns, resolving issues or escalating them as appropriate.
• Identify opportunities to deepen relationships, improve client outcomes, and support client acquisition and retention.
• Follow policies, procedures, and regulatory requirements; accurately document and verify client information; protect client and Bank interests; and identify and escalate risk indicators.
• Complete required training and strengthen risk and compliance knowledge.
• Share insights, lessons learned, and best practices; collaborate with colleagues and partners; and contribute to a positive, inclusive team environment.
• Participate in performance and development activities and take accountability for outcomes.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Training and onboarding
• Access to an online learning platform and mentoring programs
• Base salary and variable compensation or incentive awards, including potential eligibility for cash and/or equity incentive awards

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED