Automation Specialist Jobs

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Building Automation Service Specialist

Siemens•Chicago, IL
•$55,745 - $95,563•Onsite

About The Position

The Building Automation Service Specialist performs assigned service tasks on building automation systems, including service agreement maintenance, projects, and on-call time-and-material service. The role supports Siemens’ Rolling Meadows, Illinois branch and customers throughout the greater Chicago area. Specialists respond to emergency service calls during scheduled hours and after hours as needed, and serve as a regular point of contact for customers, helping them improve system performance, save energy and money, and support sustainability. The position executes digitalization and standard service operations strategies; coordinates with internal service teams and, as needed, contractors; follows Siemens and customer safety requirements; and maintains tools and test equipment. The specialist performs repairs across automation system types, documents service work and maintains preventive maintenance schedules, generates service reports, and advises and trains customer personnel on system operation. The role also identifies system discrepancies and upgrade opportunities, may assist with repair and upgrade pricing, and may perform project checkout, startup, and system-to-service turnover activities. Overtime, rotational on-call coverage, and minimal overnight travel may be required.

Requirements

  • At least 1 year of experience servicing electronic control or HVAC equipment.
  • Electro-mechanical experience, either through a previous role or education, and user PC/software skills.
  • Ability and willingness to work in varied conditions and locations, including on ladders, scaffolds, high-lift equipment, in ducts, crawl spaces, roofs, basements, and above ceilings.
  • Ability and willingness to use hand tools, a laptop, email, a smartphone, and a tablet, and to carry and move equipment and tools weighing up to 75 pounds unassisted.
  • Experience with Microsoft Office, including Word, Excel, and Outlook.
  • Ability and willingness to work overtime when needed.
  • At least 18 years of age and a valid driver's license with limited violations; must meet eligibility requirements for Siemens' fleet vehicle program.
  • Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Nice To Haves

  • High school diploma or state-recognized GED.
  • Specialized skill training or certification.
  • At least 1 year of experience installing and servicing electronic control or HVAC equipment.
  • Knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations.
  • Engineering and programming background in PLC or BMS.
  • Knowledge of building system communication protocols such as BACnet, Modbus, and TCP/IP.

Responsibilities

  • Execute digitalization and standard service operations strategies.
  • Work with internal service team members, including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel.
  • Follow Siemens and customer safety requirements and complete assigned training.
  • Follow mandatory policies, procedures, and standards; coordinate with contractors on job sites when needed; and maintain tools and test equipment.
  • Provide after-hours support during on-call rotation and respond to assigned emergency and on-site service calls.
  • Perform repairs as directed on all automation system types.
  • Complete service ticket documentation according to policy and follow and maintain preventive maintenance schedules.
  • Maintain accurate service documentation and generate reports using Siemens tools.
  • Instruct and assist customer personnel with proper system operation and training.
  • Identify and report system discrepancies, suggest system upgrade opportunities, and potentially assist with pricing repairs and upgrades to existing agreements.
  • Perform system checkout and startup on projects.
  • Work overtime when needed, including extended hours to meet commitments where compressed-schedule performance is a factor.
  • Participate in rotational on-call coverage and/or minimal overnight travel.
  • Participate in job site final walks and/or final completion for system-to-service turnover on assigned jobs.
  • Perform other duties as assigned.

Benefits

  • Health and wellness benefits.

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