Associate Director Jobs

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Associate Director of Programming & Marketing

Chapman University Careers•Irvine, CA
•Onsite

About The Position

The Associate Director of Programming & Marketing provides strategic leadership for Musco Center’s programming, marketing, communications, audience development, and educational initiatives. This role supports seasonal planning and serves as the lead booking representative, overseeing programming research, artist selection, scheduling, negotiations, contracts, and related artistic administration while ensuring alignment with the mission, revenue goals, and artistic vision of the Dean of the College of Performing Arts. The Associate Director oversees the Marketing and Communications team, leads data-informed marketing and audience-development efforts, and provides strategic oversight of educational programming, artist services, and partnerships that extend the Center’s impact across the University and broader community.

Requirements

  • Bachelor of Arts or Bachelor of Fine Arts degree with a concentration in Music, Theatre, Dance, Arts Management, Marketing, Communication or other closely related field, or an equivalent combination of education and related experience.
  • Master’s degree in arts management, performing arts, marketing, communications, or a related field.
  • Five to seven years of progressively responsible experience in performing arts programming, presenting, or marketing.
  • Progressive related experience working with performing arts industry professionals including artists, agents, promoters, and presenters.
  • Experience cultivating, negotiating, implementing, and/or evaluating successful performing arts programming seasons and contracts.
  • Experience with developing and collaborating on educational arts programming in a student learning environment.
  • Experience producing special events and knowledge of event planning principles.
  • Experience with marketing principles and collaboration across marketing teams.
  • Experience leading marketing strategy and using data to measure results.
  • Knowledge of performing arts contexts within a higher education environment.
  • Knowledge of the arts and culture landscape nationally and in the SoCal region.
  • Supervisory experience and leadership skills.
  • Proven ability to address diverse problems, define relevant issues, draw sound conclusions and make responsible decisions.
  • Familiarity with safe practices when working in a theater.
  • Experience managing revenue and expense budgets.
  • Strong time and project management skills.
  • Strong analytical skills.
  • Excellent oral and written communication and interpersonal skills.
  • Computer skills (Microsoft Office).
  • Demonstrated commitment to the principles of diversity, equity, inclusion, and access.

Responsibilities

  • Oversee and mentor the marketing and communication team, including direct supervision of the Marketing Manager and Programs Project Specialist.
  • Foster a collaborative, creative team culture that values innovation, data-driven decision-making, and audience-centered thinking.
  • Conduct regular performance evaluations, establish professional development goals, and create growth opportunities for marketing and programming team members.
  • Manage departmental budget, resource allocation, and vendor / artist / agent / presenter relationships.
  • Support the development of Musco Center’s seasonal planning, including programming research, risk analysis, and selection recommendations and advancement.
  • Act as lead booking representative of Musco Center’s upcoming artistic seasons, including scheduling, booking artists, negotiating offers and contracts, and all aspects of artistic administration.
  • Represent Musco Center at annual trade conferences, as needed.
  • Ensure that programming selection and marketing goals and objectives are fully aligned to maximize ticket revenue and opportunities for enhanced visibility.
  • Partner with leadership to establish annual marketing priorities.
  • Develop comprehensive marketing strategies across digital, print, and experiential channels.
  • Establish clear KPIs and success metrics for all marketing initiatives.
  • Conduct quarterly strategic reviews to assess campaign performance.
  • Analyze historical attendance data, demographic trends, and campaign performance to inform strategic planning.
  • Provide strategic oversight and direction for Musco Center’s educational programming, artist services, and partnerships.
  • Oversee the development and implementation of educational opportunities including residencies, masterclasses, workshops, demonstrations, rehearsals, and performances.
  • Oversee the development and implementation of educational partnerships, programs, and projects serving students, University departments, and the broader community.
  • Foster and support interdisciplinary programming and collaborations across University departments and disciplines.
  • Lead comprehensive audience cultivation strategies to deepen engagement and expand reach to new demographics.
  • Create and implement patron journey mapping to enhance experience.
  • Identify and develop targeted campaigns for underrepresented audience segments.

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