Sales Ops & Eblmt-Assoc Dir

Verizon•Rolling Meadows, IL

2d•Hybrid

About The Position

The Associate Director, Sales Enablement is a strategic leadership role responsible for improving seller performance, accelerating revenue productivity, and helping frontline teams execute with confidence. The role leads the Sales Enablement organization and partners with Sales Leadership, Product Marketing, Sales Engineering, Revenue Operations, Learning & Development, and Product Management to turn go-to-market strategy into measurable field execution. It ensures sellers and managers have the knowledge, skills, coaching, tools, and reinforcement needed to execute Verizon Connect’s commercial priorities. Success is measured by seller productivity, manager coaching, adoption of AI-powered selling capabilities, and sales effectiveness. The Associate Director establishes the enablement strategy and leads a team responsible for learning, coaching, seller readiness, and performance enablement. This includes building governance and scalable operating processes; developing onboarding, continuing education, certification, and role-based learning journeys; strengthening sales methodology and skills; and translating launches, messaging, competitive insights, and strategic initiatives into practical field programs. The role also develops frontline manager coaching programs and a consistent coaching culture, leads adoption of AI-enabled selling capabilities, defines performance metrics, uses business intelligence and seller feedback to refine programs, and prepares customer-facing teams to adopt new products, processes, tools, and commercial strategies. The position is hybrid, with work from home and at least three days per week in an office location set by the manager. Travel may be required up to 25%.

Requirements

Bachelor’s degree in Business, Marketing, Communications, Organizational Development, or a related field; alternatively, four or more years of experience.
Eight or more years of experience across Sales Enablement, Sales Effectiveness, Sales Leadership, Consulting, or related business functions.
Three or more years leading high-performing teams.
Demonstrated success designing and scaling sales enablement strategies that improve seller productivity, coaching, and business performance within complex B2B organizations.
Exceptional communication, presentation, facilitation, and executive influence skills, with the ability to communicate across organizational levels.
Proven ability to build partnerships across Sales, Product Marketing, Product Management, Revenue Operations, Learning & Development, and executive leadership.
Experience with modern enablement technologies, including conversation intelligence, sales engagement platforms, learning technologies, AI-powered productivity tools, and digital coaching platforms.
Ability to balance long-term strategic planning with operational execution in a dynamic, fast-paced environment.
Willingness to travel as required by the business, up to 25%.

Nice To Haves

Deep experience with Gong or similar conversation intelligence platforms and applying them to sales coaching and organizational performance.
Experience with Gong, Salesloft, Ambition, and other sales productivity, engagement, coaching, or performance management technologies.
Knowledge of adult learning principles, instructional design methodologies, learning management systems, and modern digital learning practices.
Experience implementing AI-powered sales enablement capabilities for coaching, learning, content discovery, AI-powered role play, or seller productivity.
MBA or Master’s degree in Business, Organizational Leadership, Learning & Development, or a related discipline.

Responsibilities

Help define and execute the Sales Enablement vision, strategy, and operating model in alignment with company priorities and long-term business growth.
Coach and develop a team of enablement professionals and foster continuous learning, collaboration, innovation, and measurable outcomes.
Establish scalable enablement processes, planning rhythms, governance, and prioritization across sales segments, product lines, and strategic initiatives.
Partner with Sales Leadership, Product Marketing, Sales Engineering, Revenue Operations, Learning & Development, and Product teams to align strategy with field execution.
Partner with Learning & Development to shape role-based onboarding and design continuing education, certification programs, and role-based learning journeys.
Build programs that strengthen consultative selling, discovery, objection handling, value-based selling, executive conversations, negotiation, and other selling capabilities.
Create reinforcement strategies using microlearning, coaching activities, digital learning experiences, and ongoing knowledge reinforcement.
Work with Product Marketing to turn product launches, messaging, competitive insights, and strategic initiatives into practical enablement programs.
Design manager enablement programs, including coaching frameworks, call review processes, one-on-one coaching guides, and performance conversations.
Lead adoption of AI capabilities that support seller productivity, including AI coaching, AI-powered role play, and digital learning experiences.
Establish consistent coaching expectations across the sales organization.
Define and monitor measures of learning engagement, coaching activity, seller readiness, AI adoption, and enablement impact.
Use business intelligence, seller feedback, Gong insights, sales performance metrics, and program analytics to refine enablement investments and priorities.
Lead enablement for major business initiatives so customer-facing teams can adopt new products, processes, tools, and commercial strategies.

Benefits

Medical, dental, and vision coverage.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Matched 401(k) savings plan.
Up to 8 company-paid holidays per year and up to 6 personal days per year.
Paid parental leave.
Adoption assistance.
Tuition assistance.
Other incentives and an award-winning total rewards package.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
Up to 15 vacation days per year for newly hired employees, increasing with additional service.