Assoc Dir-Contract Management
About The Position
This position is part of Verizon Enhanced Communities’ Contract Management Team, within Sales Ops & Enablement. The role supports contract review and negotiation, business development and sales, template generation, contract lifecycle management, customer service, and special projects. It also manages daily contract operations, including maintaining required agreement data, resolving payment issues, and tracking commissions. The Associate Director drafts, reviews, revises, and finalizes agreements and related legal documents, working with business development managers, internal stakeholders, external property representatives and attorneys, and in-house counsel. The role supports agreements from negotiation through execution and post-execution, maintains contract records and processes, resolves agreement and payment issues, and helps improve templates, procedures, and automation. The position also supports sales training, cross-functional initiatives, and RFP reviews. This is a hybrid role with work from home and a manager-defined office schedule requiring at least three days per week in the office. The schedule is 40 hours per week.
Requirements
- Bachelor’s degree or four or more years of work experience.
- Eight or more years of relevant experience, demonstrated through work and/or military experience or specialized training.
- Experience in sales support and customer service.
- Experience drafting legal documents and agreements.
- Experience in project management.
- Experience using Microsoft Excel and Word, specifically Word’s tracking or redlining functions.
Nice To Haves
- Juris Doctor or Certified Paralegal.
- Experience with Sales, Marketing, Engineering, and Finance.
- Ability to manage a large number of simultaneous tasks and keep them on schedule.
- Excellent written and verbal communication skills.
- Excellent interpersonal and emotional intelligence skills.
Responsibilities
- Draft, review, revise, and finalize Marketing, Bulk, and other Verizon Enhanced Communities agreements negotiated by business development managers, ensuring proposed redlines are acceptable and protecting Verizon’s marketing, business, and financial interests.
- Work with internal stakeholders, property representatives, and attorneys to assist business development managers with negotiations.
- Prepare amendments to existing agreements and draft notices, including notices of default and price increases.
- Collaborate with in-house counsel to finalize agreements, amendments, and legal documents before execution.
- Respond to and track requests in a timely manner and provide reports to the leadership team.
- Support business development managers throughout agreement negotiations and execution, including documenting procedures and conducting training for new and existing sales personnel.
- Review and improve agreement templates and processes, including adapting templates for broader use and greater efficiency without increasing company risk.
- Manage the end-to-end post-execution contract lifecycle, including entering and researching information in the Contract Administration Tool (CAT), Accounts & Commissions Administration Tool (vECAP), and the finance portal for vendor ID requests.
- Monitor agreement accuracy and accountability and maintain agreement integrity.
- Maintain working relationships with support groups such as legal, risk management, engineering, accounts payable, and vendor management.
- Troubleshoot and resolve issues involving executed agreements and property owners’ or staff members’ execution of agreement terms.
- Assist Sales, Bulk Ops, and Account Management teams with interpreting agreement terms.
- Build and use AI for agreement templates and redlining.
- Resolve billing and commission payment issues, including Bulk billing and Marketing commission problems.
- Provide training and support for property owners and staff using vECAP.
- Participate in cross-functional initiatives, including Bulk M&Ps and Premises Access License procedures.
- Participate in implementing contract automation initiatives.
- Identify process changes that reduce overlap of work among resources.
- Assist with Requests for Proposal (RFP) review.
Benefits
- Medical, dental, and vision benefits.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance.
- AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Matched 401(k) savings plan.
- Up to 8 company-paid holidays per year.
- Up to 6 personal days per year.
- Paid parental leave.
- Adoption assistance.
- Tuition assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
- Up to 15 days of vacation per year for newly hired employees, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Director
