Assoc Dir-Contract Management

Verizon • Basking Ridge, NJ

2d • Hybrid

About The Position

This position is part of Verizon Enhanced Communities’ Contract Management Team within Sales Ops & Enablement. The role supports the organization’s contract, business development, sales, and customer service processes, managing the daily operations of contract management and ensuring required agreement data is entered and maintained. It also addresses customer payment issues and tracks commissions.

The role drafts, reviews, revises, and finalizes agreements and related legal documents, working with Business Development Managers (BDMs), internal stakeholders, external property representatives and attorneys, and in-house counsel. It provides support throughout agreement negotiations and execution, manages post-execution contract issues, helps resolve billing and commission concerns, and contributes to training, process improvement, contract automation, and cross-functional initiatives.

This is a hybrid role with a manager-designated work location that includes working from home and at least three days per week in the office. Scheduled weekly hours are 40.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Eight or more years of relevant experience, demonstrated through work and/or military experience or specialized training.
• Experience in Sales support and customer service.
• Experience drafting legal documents and agreements.
• Experience in project management.
• Experience using Microsoft Excel and Word, specifically Word’s Tracking or Redlining functions.

Nice To Haves

• Juris Doctor or Certified Paralegal.
• Experience with Sales, Marketing, Engineering, and Finance.
• Ability to manage many simultaneous tasks and keep them on schedule.
• Excellent written and verbal communication skills.
• Excellent interpersonal and emotional intelligence skills.

Responsibilities

• Draft, review, revise, and finalize Marketing, Bulk, and other Verizon Enhanced Communities agreements negotiated by BDMs, ensuring proposed redlines are acceptable and agreements protect Verizon’s marketing, business, and financial interests.
• Work with internal stakeholders, property representatives, and attorneys to assist BDMs with agreement negotiations.
• Prepare amendments to existing agreements and draft notices, including notices of default and price increases.
• Coordinate with in-house counsel to finalize agreements, amendments, and legal documents before execution.
• Respond to and track requests in a timely manner and provide reports to leadership.
• Support BDMs through agreement negotiations and execution, including documenting procedures and training new BDMs and other Sales personnel.
• Review and improve agreement templates and processes, including adapting templates for broader use to increase efficiency without increasing company risk.
• Manage the end-to-end post-execution contract life cycle, including entering and researching information in the Contract Administration Tool (CAT), Accounts & Commissions Administration tool (vECAP), and finance portal for Vendor ID requests.
• Proactively monitor agreement accuracy and integrity.
• Maintain working relationships with support groups such as Legal, Risk Management, Engineering, Accounts Payable, and Vendor Management.
• Troubleshoot and resolve issues involving executed agreements and property owners’ or staff’s performance of agreement terms.
• Assist Sales, Bulk Ops, and Account Management teams with interpreting agreement terms.
• Build and use AI for agreement templates and redlining.
• Resolve billing and commission payment issues, including Bulk billing and Marketing commission payment problems.
• Train and support property owners and staff in using vECAP.
• Participate in cross-functional initiatives, including Bulk M&Ps and Premises Access License procedures.
• Participate in implementing contract automation initiatives and identify process changes to reduce overlapping work.
• Assist with Requests for Proposal (RFP) review.

Benefits

• Medical, dental, and vision benefits.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance and group home and auto insurance.
• Matched 401(k) savings plan.
• Up to 8 company-paid holidays per year and up to 6 personal days per year.
• Paid parental leave.
• Adoption assistance.
• Tuition assistance.
• New hires receive up to 15 vacation days per year, with additional vacation accruing with service.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
• Incentive-based compensation with the potential to earn more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager