Sales Ops & Eblmt-Assoc Dir
About The Position
The Associate Director, Sales Enablement is a strategic leadership role responsible for improving seller performance, accelerating revenue productivity, and helping frontline teams execute effectively. The role leads the Sales Enablement organization and partners with Sales Leadership, Product Marketing, Sales Engineering, Revenue Operations, Learning & Development, and Product Management to translate go-to-market strategy into measurable field execution. The position establishes the enablement strategy and leads a team focused on learning, coaching, seller readiness, and performance enablement across the business. It ensures sellers and managers have the knowledge, skills, coaching, tools, and reinforcement needed to execute Verizon Connect’s commercial priorities. Success is measured through seller productivity, manager coaching, adoption of AI-powered selling capabilities, and sales effectiveness. The role combines strategic leadership and operational execution to develop sales talent, scale best practices, and improve field performance. It includes building learning and certification programs, strengthening sales skills, enabling frontline managers, advancing AI-enabled selling, defining performance metrics, analyzing program results, and supporting organizational change. The position is hybrid, with work from home and at least three days per week in an office location set by the manager. Travel may be required up to 25%.
Requirements
- Bachelor’s degree in Business, Marketing, Communications, Organizational Development, or a related field, or four or more years of experience.
- Eight or more years of experience across Sales Enablement, Sales Effectiveness, Sales Leadership, Consulting, or related business functions.
- Three or more years leading high-performing teams.
- Demonstrated success designing and scaling sales enablement strategies that improve seller productivity, coaching, and business performance within complex B2B organizations.
- Exceptional communication, presentation, facilitation, and executive influence skills, with the ability to communicate across all organizational levels.
- Proven ability to build strong partnerships across Sales, Product Marketing, Product Management, Revenue Operations, Learning & Development, and executive leadership teams.
- Experience with modern enablement technologies, including conversation intelligence, sales engagement platforms, learning technologies, AI-powered productivity tools, and digital coaching platforms.
- Ability to balance long-term strategic planning with operational execution in a dynamic, fast-paced environment.
- Willingness to travel as required by the business, up to 25%.
Nice To Haves
- Deep experience with Gong or similar conversation intelligence platforms and applying them to sales coaching and organizational performance.
- Experience with Gong, Salesloft, Ambition, and other sales productivity, engagement, coaching, or performance management technologies.
- Knowledge of adult learning principles, instructional design methodologies, learning management systems, and modern digital learning practices.
- Experience implementing AI-powered sales enablement capabilities for coaching, learning, content discovery, AI-powered role play, or seller productivity.
- MBA or Master’s degree in Business, Organizational Leadership, Learning & Development, or a related discipline.
Responsibilities
- Define and execute the vision, strategy, and operating model for Sales Enablement, aligned with company priorities and long-term growth.
- Coach and develop a team of enablement professionals and foster continuous learning, collaboration, innovation, and measurable outcomes.
- Establish scalable enablement processes, planning rhythms, and prioritization frameworks across sales segments, product lines, and strategic initiatives.
- Partner with Sales Leadership, Product Marketing, Sales Engineering, Revenue Operations, Learning & Development, and Product teams to align strategy and execution.
- Partner with Learning & Development to shape role-based onboarding and design continuous education, certification programs, and role-based learning journeys.
- Develop programs for consultative selling, discovery, objection handling, value-based selling, executive conversations, negotiation, and other selling capabilities.
- Create ongoing reinforcement strategies using microlearning, coaching activities, digital learning experiences, and knowledge reinforcement.
- Translate product launches, messaging, competitive insights, and strategic initiatives into practical enablement programs with Product Marketing.
- Design manager enablement programs, including coaching frameworks, call review processes, one-on-one coaching guides, and performance conversations.
- Lead adoption of AI capabilities that enhance seller productivity, including AI coaching, AI-powered role play, and digital learning experiences.
- Establish consistent coaching expectations across the sales organization to reinforce learning and improve performance.
- Define and monitor metrics for learning engagement, coaching activity, seller readiness, AI adoption, and enablement impact.
- Use business intelligence, seller feedback, Gong insights, sales performance metrics, and program analytics to refine enablement investments and priorities.
- Lead enablement strategy for major business initiatives so customer-facing teams can adopt new products, processes, tools, and commercial strategies successfully.
Benefits
- Medical, dental, and vision coverage
- Short- and long-term disability insurance
- Basic and supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home and auto insurance
- Matched 401(k) savings plan
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Other incentives and an award-winning total rewards package
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role
- Up to 15 days of vacation per year for newly hired employees, increasing with service
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What This Job Offers
Job Type
Full-time
Career Level
Director
