Assoc Dir, Program and Project Management

SERVIER MONDE • Boston, KY

1d • $162,000 - $192,000 • Hybrid

About The Position

The Associate Director of Program and Project Management is a strategic leadership role within Servier Pharmaceuticals’ Infrastructure & Operations (I&O) organization. The position oversees the enterprise technology program portfolio, drives operational transformation, and leads large-scale infrastructure projects. It is responsible for helping transform IT from a cost center into a strategic value generator by establishing strong governance and advancing product-centric delivery, while ensuring I&O supports local and global business needs as an agile, compliant, and scalable organization.

The role leads the I&O project and program portfolio and high-impact initiatives such as Azure cloud transformation, infrastructure modernization, M&A integration, and digital workplace improvements. It establishes delivery methodologies and portfolio controls, supports a Product Management Center of Excellence, and emphasizes outcomes such as user adoption, business results, and total cost of ownership. The Associate Director also embeds operational readiness and service transition into programs, improves organizational knowledge management, manages program risks and dependencies, and mentors project managers and cross-functional teams.

The position is hybrid, with at least two days per week in the Boston, Massachusetts office; office attendance may increase to four or five days for special events. There is potential for 5% out-of-state travel. The salary range is $162,000–$192,000 annually, and the role is eligible for short-term and long-term incentive programs.

Requirements

• Bachelor’s degree in information technology, business administration, engineering, or a related field.
• At least 8 years of progressive experience in IT program and project management within enterprise environments.
• Proven track record of leading complex infrastructure programs and organizational change initiatives.
• Understanding of cloud platforms such as Azure or GCP, networking, and enterprise service management.
• Proficiency with IT Service Management platforms such as ServiceNow and project or portfolio management tools such as Jira, Confluence, and MS Project.
• Strong knowledge of ITIL, Agile delivery, and strategic alignment frameworks.
• Experience in M&A integration and operational transition planning.
• PMP, PgMP, Agile (SAFe), or equivalent professional certification.

Nice To Haves

• Experience in regulated industries such as pharmaceuticals, healthcare, or life sciences.

Responsibilities

• Lead the end-to-end I&O project and program portfolio, ensuring alignment with the I&O Roadmap and Servier’s goals and objectives.
• Drive high-impact programs, including Azure cloud transformation, infrastructure modernization, M&A integration playbooks, and digital workplace improvements.
• Synchronize IT investments with enterprise objectives and long-term business growth.
• Establish and enforce standardized project management methodologies, including Agile, Waterfall, and Hybrid approaches, and delivery frameworks.
• Oversee project intake, prioritization, resource planning, and financial management for the I&O portfolio.
• Implement governance gates and review processes to improve execution predictability and prioritize high-value initiatives.
• Lead the establishment of a Product Management Center of Excellence to centralize expertise, standardize methodologies, and maximize ROI.
• Focus delivery success on user adoption, business results, and total cost of ownership rather than technical completion alone.
• Lead the definition and reporting of Infrastructure and Operational KPIs as required.
• Ensure operational readiness is embedded in programs and facilitate smooth handovers from project teams to operational teams.
• Drive development of documented, shared organizational knowledge bases to reduce reliance on tribal knowledge.
• Identify and manage program-level risks, dependencies, and escalation paths to minimize business disruption.
• Guide and support the professional development of project managers and cross-functional fusion teams.

Benefits

• Short-term and long-term incentive programs.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Flexible time off, including unlimited sick time and flex time, with no accrued time off.
• 401(k).
• Life insurance.
• Disability insurance.
• Recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Director