Scrum Master Associate Director

DTCC • Tampa, FL

1d • Hybrid

About The Position

The Scrum Master Associate Director enables cross-functional technology teams to deliver high-quality solutions in an Agile environment. The role guides teams in applying Scrum and Agile practices, removes delivery obstacles, and strengthens collaboration among Product Owners, Business Analysts, Developers, Testers, and other stakeholders. It combines Scrum facilitation with project management discipline across planning, timelines, budgets, risks, dependencies, and reporting, while promoting continuous improvement and consistent Agile practices across the organization.

The position supports technology initiatives such as software application development, digital transformation, and cloud migration. It also helps ensure that projects and teams comply with applicable financial services regulations, data security standards, and internal governance requirements, and coaches junior Scrum Masters. DTCC describes its work arrangement as flexible/hybrid, with three days onsite and two days remote; onsite days include Tuesday and Wednesday, with a third day determined by the team or employee.

Requirements

• At least 8 years of related experience in Scrum Master, Agile delivery, project management, or a related technology delivery role.
• Certified ScrumMaster (CSM), PMI-ACP, or equivalent Agile certification.
• Demonstrated experience supporting cross-functional technology teams in an Agile software development environment.
• Experience managing projects involving multiple stakeholders, dependencies, timelines, and delivery priorities.
• Strong understanding and practical application of Agile frameworks and methodologies, including Scrum, Kanban, and SAFe.
• Strong project management and organizational skills, including managing timelines, milestones, budgets, risks, issues, and dependencies.
• Experience supporting software application development, digital transformation, and cloud migration initiatives.
• Hands-on experience with Jira, HP PPM, and Microsoft Office tools for project tracking, reporting, and documentation.
• Analytical skills to develop and communicate delivery metrics, dashboards, project forecasts, and budget variances.
• Communication, facilitation, and stakeholder management skills to work effectively across technical and business teams.
• Ability to influence without direct authority and drive accountability across cross-functional teams.
• Problem-solving skills to identify roadblocks and facilitate timely resolution.
• Ability to manage multiple priorities and projects in a fast-paced, high-stakes environment.
• Coaching and mentoring skills and a continuous improvement mindset.

Nice To Haves

• Bachelor's degree or equivalent relevant experience; a bachelor's degree is preferred.
• Experience within financial services or another highly regulated environment.

Responsibilities

• Guide assigned teams in effectively using the Scrum framework and adopting and continuously improving Agile practices.
• Facilitate sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Partner with Product Owners, Business Analysts, Developers, Testers, and other stakeholders to align priorities, scope, and delivery commitments.
• Create and maintain Jira projects, boards, workflows, dashboards, and reports to provide visibility into team progress and delivery.
• Track team commitments, milestones, risks, issues, and cross-team dependencies, and drive timely resolution or escalation as appropriate.
• Develop and maintain project plans, timelines, milestones, and budgets.
• Track project financials, including budgets, forecasts, and actuals, and report variances as appropriate.
• Identify opportunities to improve team effectiveness, delivery predictability, and Agile maturity.
• Promote consistent Agile standards, processes, and best practices across assigned teams.
• Provide timely status updates, metrics, and delivery reporting to stakeholders and leadership.
• Support software application development, digital transformation, and cloud migration initiatives.
• Ensure projects and teams follow applicable financial services regulations, data security standards, and internal governance requirements.
• Coach and mentor junior Scrum Masters in Agile principles and practices, facilitation, and continuous improvement.

Benefits

• Competitive compensation, including base pay and annual incentive.
• Comprehensive health and life insurance and well-being benefits, based on location.
• Pension and retirement benefits.
• Paid time off, personal/family care, and other leaves of absence.
• Flexible/hybrid work arrangement with three onsite days and two remote days.
• Investment in professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior