Scrum Master

ECS Tech Inc•Quantico, VA

1d•$110,000 - $160,000•Onsite

About The Position

Everforth ECS is seeking a Scrum Master to support technology for federal law enforcement and scientific organizations in Quantico, Virginia. The role helps define and steer solutions and process improvements for customers and teams. The program enhances enterprise IT services and solutions for the FBI, providing end-user support and improving the operation, management, maintenance, and integration of services across multiple networks, systems, and applications. The ideal candidate learns quickly, engages resources effectively, works across teams to break complex problems into workable solutions, and communicates and plans strategically at all organizational levels.

Requirements

U.S. citizenship and an active Top Secret clearance.
At least five years of experience analyzing and documenting complex systems and applications.
Experience maintaining an Agile/Scrum team backlog.
Experience collaborating with customer representatives, program management, and quality managers to define and document requirements in small increments.
Experience decomposing features into user stories.
Experience writing acceptance criteria for user stories to define system functionality.
Demonstrated multitasking and problem-solving abilities, with a consistent record of on-time delivery and customer service.
Excellent written and oral communication skills.
Demonstrated ability to work in a fast-paced, dynamic, matrixed environment.
Ability to elicit and shape work requirements and decompose complex challenges into actionable plans based on higher-level objectives.
Strong communication, collaboration, and relationship-building skills, including customer and employee engagement, and the ability to explain complex technical concepts in plain English.

Responsibilities

Engage federal government unit representatives, governance, and ECS service desk, operations, and engineering teams to understand end-user and enterprise needs.
Develop presentation materials for executive-level briefings on the program, status, issues, requirements, and the justification and impact of proposed resourcing.
Collaborate with Configuration Management to audit Azure DevOps and Jira, provide quality assurance for linkages and entries, and help resolve issues.
Work with other teams to understand how production system changes may affect development and testing.
Decompose functional requirements into Kanban cards or Scrum units, such as Epics, Features, and User Stories.
Develop acceptance test criteria as appropriate to validate delivered functionality.
Facilitate Scrum ceremonies and improve Agile practices throughout iterative releases.
Coordinate monthly and sprint reporting and communications.
Implement best practices that improve technology, tools, processes, team efficiency, and technical execution.
Track, communicate, and report issues and risks using reporting guidelines.
Train end users on new solutions and processes.