Scrum Master Associate Director

DTCC•Tampa, FL
•Hybrid

About The Position

The Scrum Master Associate Director enables cross-functional technology teams to deliver high-quality solutions in an Agile environment. The role guides teams in applying Scrum and Agile practices, removes delivery obstacles, and strengthens collaboration among Product Owners, Business Analysts, Developers, Testers, and other stakeholders. It combines Scrum facilitation with project management discipline, including planning, timelines, budgets, risks, dependencies, and reporting, while driving continuous improvement and consistent Agile practices across the organization. The role supports technology initiatives such as software application development, digital transformation, and cloud migration, and helps ensure compliance with financial services regulations, data security standards, and internal governance requirements. It also coaches and mentors junior Scrum Masters.

Requirements

  • At least 8 years of related experience in Scrum Master, Agile delivery, project management, or a related technology delivery role.
  • Bachelor's degree preferred, or equivalent relevant experience.
  • Certified ScrumMaster (CSM), PMI-ACP, or equivalent Agile certification.
  • Demonstrated experience supporting cross-functional technology teams in an Agile software development environment.
  • Experience managing projects with multiple stakeholders, dependencies, timelines, and delivery priorities.
  • Strong understanding and practical application of Agile frameworks and methodologies, including Scrum, Kanban, and SAFe.
  • Strong project management and organizational skills, including managing timelines, milestones, budgets, risks, issues, and dependencies.
  • Experience supporting software application development, digital transformation, and cloud migration initiatives.
  • Hands-on experience with Jira, HP PPM, and Microsoft Office tools for project tracking, reporting, and documentation.
  • Strong analytical skills, including developing and communicating delivery metrics, dashboards, project forecasts, and budget variances.
  • Excellent communication, facilitation, and stakeholder management skills across technical and business teams.
  • Ability to influence without direct authority and drive accountability across cross-functional teams.
  • Strong problem-solving skills and ability to identify roadblocks and facilitate timely resolution.
  • Ability to manage multiple priorities and projects in a fast-paced, high-stakes environment.
  • Strong coaching and mentoring skills and a continuous improvement mindset.

Nice To Haves

  • Experience within financial services or another highly regulated environment.

Responsibilities

  • Guide assigned teams in applying the Scrum framework and adopting and continuously improving Agile practices.
  • Facilitate sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
  • Partner with Product Owners, Business Analysts, Developers, Testers, and other stakeholders to align priorities, scope, and delivery commitments.
  • Create and maintain Jira projects, boards, workflows, dashboards, and reporting to provide visibility into team progress and delivery.
  • Track team commitments, milestones, risks, issues, and cross-team dependencies, and drive timely resolution or escalation.
  • Develop and maintain project plans, timelines, milestones, and budgets.
  • Track project financials, including budgets, forecasts, and actuals, and report variances as appropriate.
  • Identify ways to improve team effectiveness, delivery predictability, and Agile maturity.
  • Drive consistent Agile standards, processes, and best practices across assigned teams.
  • Provide timely status updates, metrics, and delivery reporting to stakeholders and leadership.
  • Support software application development, digital transformation, and cloud migration initiatives.
  • Ensure projects and teams comply with applicable financial services regulations, data security standards, and internal governance requirements.
  • Coach and mentor junior Scrum Masters in Agile principles, practices, facilitation, and continuous improvement.

Benefits

  • Competitive compensation, including base pay and annual incentive.
  • Comprehensive health and life insurance and well-being benefits, based on location.
  • Pension and retirement benefits.
  • Paid time off, personal and family care, and other leaves of absence.
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