Scrum Master

Infosys•Richardson, RI

About The Position

In the assigned Job Role of Technology Consultant 2, the Scrum Master contributes to requirements elicitation by documenting assigned portions of business requirements and facilitates software application design discussions, recording decisions to guide technical teams. The role also participates in coding and integration, reviews and maintains code, implements testing strategies, coordinates bug fixes, develops user training and support materials, helps resolve production issues, and maintains records of code, testing, and support activities. The role requires hands-on experience with Agile and Scrum practices, including ceremonies, sprint execution and delivery management, backlog and workflow tracking with Jira or similar tools, and technical understanding. The Scrum Master executes the Discovery process, works in an onsite/offshore model and in the banking or financial domain, and ensures the Discovery Team delivers stories and designs on schedule. The position may require relocation and/or travel to the work or project location. Applicants must be authorized to work in the United States without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role.

Requirements

  • Experience with the Agile/Scrum framework, including hands-on experience with Scrum ceremonies and Agile practices.
  • Experience in sprint execution and delivery management, including driving end-to-end sprint delivery and timelines.
  • Experience with Jira or other Agile tools for backlog management, sprint tracking, and workflow execution.
  • Technical understanding.
  • Experience executing the Discovery process as a Scrum Master.
  • Experience working in an onsite/offshore model.
  • Experience in the banking or financial domain.
  • Good communication skills.
  • Experience with the Roadmap plugin feature.
  • Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
  • Authorization to work for any employer in the United States without employer-based visa sponsorship.

Nice To Haves

  • Performance reporting and status updates.
  • Progress tracking using KPIs, dashboards, and EVM.
  • Agile metrics and reporting.

Responsibilities

  • Contribute to requirements elicitation by documenting assigned parts of business requirements.
  • Facilitate software application design discussions and document design decisions for the technical team.
  • Participate in coding and integrate new features or updates into existing applications while maintaining system stability.
  • Conduct code reviews, make changes to the codebase, and maintain code repositories.
  • Implement test strategies, analyze results, and coordinate bug fixes to uphold software quality standards.
  • Develop user training programs, documentation, and support frameworks for transitions to new software applications.
  • Help resolve production issues and recommend preventive strategies to enhance system reliability.
  • Maintain records of code, testing techniques, and support activities for the knowledge base and similar projects.
  • Drive end-to-end sprint delivery and manage timelines.
  • Manage backlog, sprint tracking, and workflow execution using Jira or Agile tools.
  • Execute the Discovery process as a Scrum Master and ensure the Discovery Team delivers stories and designs within timeline dates.
  • Work with cross-functional teams and support software integration.

Benefits

  • Medical, dental, vision, and life insurance.
  • Long-term and short-term disability coverage.
  • Health and dependent care reimbursement accounts.
  • Accident, critical illness, hospital indemnity, and legal insurance.
  • 401(k) plan and contributions dependent on salary level.
  • Paid holidays and paid time off.
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