Associate Director, Therapeutic Operations

UT MD Anderson Cancer Center•Houston, TX

About The Position

The Associate Director of Radiation Therapeutic Services provides leadership and oversight of administrative and operational functions for an assigned clinic within Radiation Oncology Services at The University of Texas MD Anderson Cancer Center. This role works closely with physicians, nursing and radiation therapy leaders, and operational stakeholders to coordinate clinical operations, optimize resources, support strategic growth, and advance departmental goals. The position drives access, capacity management, service delivery, and operational excellence across the Radiation Oncology enterprise. The Associate Director oversees clinic operations, patient access and scheduling, personnel, finances, facilities and space planning, and multiple Radiation Oncology service lines. The role monitors operational and financial performance, identifies improvement and growth opportunities, and partners with clinical and administrative leaders to support departmental, divisional, and enterprise priorities.

Requirements

Bachelor's degree in Business, Finance, Healthcare Administration, or a related field.
At least five years of healthcare or business management experience in a professional setting, including three years of supervisory experience.
May substitute additional years of equivalent experience for the required education degree on a one-to-one-year basis.
Successful completion of the LEADing Self Accelerate and/or LEADing Self Discover programs may substitute for one year of required supervisory or management experience; completion of both may substitute for up to two years.
Must pass a pre-employment skills test if required and administered by Human Resources.
Must satisfy and maintain any requirements necessary to ensure the security and integrity of critical infrastructure, if applicable.

Nice To Haves

Master's degree in Business, Finance, Healthcare Administration, or a related field.
Leadership experience, preferably in an academic medical center or hospital environment in Radiation Oncology.
Direct experience developing, coordinating, and promoting oncology operations and compliance.
Demonstrated success leading teams, managing complex healthcare operations, and supporting strategic growth initiatives.

Responsibilities

Lead the development, implementation, and management of processes and systems that support efficient clinic operations.
Collaborate with medical directors, radiation therapy leadership, and nursing leadership to optimize clinic performance.
Build collaborative relationships with physicians, nurses, therapists, staff, and other team members.
Participate in daily tiered readiness briefings and communicate operational delays related to machine downtime, facility issues, or clinical challenges.
Identify operational barriers and develop strategies to address challenges and leverage opportunities.
Supervise patient care operations, emphasizing scheduling and customer service.
Provide strategic oversight of patient access and scheduling to meet cycle-time, productivity, capacity, and access goals.
Lead center clinical operations meetings and report on performance indicators for volume, quality, safety, patient satisfaction, and facilities initiatives.
Directly supervise the Supervisor, Outpatient Services – Radiation Therapeutics Scheduling and Administrative Coordinator.
Manage staff performance through coaching, training, evaluations, development planning, and ongoing feedback.
Set performance expectations and promote accountability for departmental and operational goals.
Support employee engagement, talent development, and succession planning, and foster collaboration, continuous improvement, and patient-centered service.
Manage financial aspects of assigned clinic operating areas, including ambulatory clinics, radiation treatment centers, surgical procedures, and clinical support services.
Optimize revenue while controlling operating expenses; lead decision-making, strategic planning, variance reporting, and financial forecasting.
Monitor and analyze referral patterns and treatment trends to support operational efficiency and financial performance.
Provide operational guidance to radiation leadership and ensure effective use of space, assets, facilities, inventory, and resources.
Collaborate with the capital projects administrative director on center capital projects and their operational impacts.
Lead center space committee activities, support workforce transformation objectives, and supervise and authorize clinical and administrative space allocations.
Oversee center rounding and work with stakeholders to resolve facilities, environment-of-care, and infrastructure issues.
Provide operational oversight for multiple Radiation Oncology service lines and partner with service-line leadership on departmental, divisional, and enterprise priorities.
Collaborate with faculty, administrative, and clinical leaders to integrate operations, capacity management, access optimization, and growth initiatives.
Identify opportunities for alignment, collaboration, and operational integration across service lines.
Develop and use operational, financial, and analytical tools to evaluate performance and support strategic planning.
Monitor treatment trends, modality utilization, patient access, capacity utilization, cycle times, throughput, and other operational metrics.
Identify growth opportunities and lead continuous operational improvement initiatives.

Benefits

Employer-paid medical coverage starting on day one for employees working 30 or more hours per week.
Optional group dental, vision, life, AD&D, and disability insurance.
Accrued paid time off and Extended Illness Bank.
Paid holidays and wellness, childcare, and other leave options.
Tuition Assistance Program after six months of service.
Wellness and fitness resources and employee resource groups.
Defined-benefit pension through the Teachers Retirement System.
Voluntary retirement plans.
Employer-paid life and reduced salary protection programs.
Educational opportunities and individual and team recognition.