Associate Director, Revenue Operations

Betches Media•New York, NY

19h•$130,000 - $145,000

About The Position

Betches Media is hiring an Associate Director, Revenue Operations to connect its Revenue, Finance, and Operations teams. The role owns the weekly sales pipeline and forecast in partnership with the FP&A lead, leads Boostr CRM/OMS enhancements to support reliable reporting, and manages booked revenue forecasting and month-end revenue actualization for billing. It reports to the Head of Revenue Strategy & Operations. The role oversees pipeline reporting, forecasting, and revenue close; serves as the business owner of Boostr; and designs and standardizes revenue processes. It works with Sales, Finance, Accounting, Client Success, Media Planning, and executive leadership to improve data quality, reporting, billing accuracy, revenue processes, and team adoption. In the first year, success includes delivering a shared weekly pipeline and forecast view on a consistent cadence; measuring and improving forecast accuracy; providing timely month-end revenue actuals with fewer billing corrections; rebuilding Boostr’s product tree and data standards for self-service reporting; and documenting and driving adoption of revenue processes from proposal through billing. The expected annual base salary is $130,000–$145,000. The posting says the total compensation and offer package will include perks but does not specify them.

Requirements

At least 5 years of experience in revenue operations, sales operations, business operations, or commercial finance; ideally in digital media, publishing, entertainment, or an ad-supported company.
Deep understanding of media and advertising revenue models and processes, including IOs, flights, delivery, make-goods, branded content, sponsorships, and 360 programs.
Demonstrated ownership of a weekly pipeline and forecast process, including risk-weighting, slippage tracking, and forecast-accuracy reporting.
Hands-on experience administering and improving a CRM and/or OMS, including configuration, data structure, reporting, and integrations.
Working knowledge of revenue recognition, billing, and month-end close, and ability to partner with FP&A and Accounting.
Advanced Excel or Google Sheets skills, including modeling, pivot tables, and lookups.
Experience building dashboards in a BI tool such as Looker, Tableau, Power BI, or similar.
A builder’s mindset, with the ability to create simple, scalable solutions and improve processes.
Clear written and verbal communication skills, including the ability to explain complex data to sales, finance, and executive audiences.
Strong organization, deadline management, attention to detail, and judgment in a fast-paced environment.
A track record of deploying AI to streamline data and insights pertaining to sales success.

Nice To Haves

Direct Boostr administration experience.
Experience with NetSuite or a comparable ERP, and CRM-to-ERP or CRM-to-BI integrations.
Experience building a RevOps or sales operations function from scratch, or rebuilding a product catalog and pricing structure.
Exposure to creator, talent, podcast, or social-first revenue models.
Experience with marketing automation or sales enablement tools such as HubSpot.

Responsibilities

Own the weekly end-of-week sales pipeline process, including data hygiene, stage definitions, seller accountability, and readouts for revenue and executive leadership.
Partner with the FP&A lead to align pipeline, booked revenue, and forecasts into a shared view for Sales and Finance.
Manage the booked revenue forecast, including weighted pipeline, risk and slippage assumptions, pacing against targets, and variance explanations.
Build and maintain dashboards and visualizations covering pipeline coverage, win rates, deal velocity, sell-through, pacing, and forecast accuracy.
Provide leadership with concise insights and recommendations based on revenue data, including recommendations to sellers and the SVP about business actions.
Own month-end revenue actualization by reconciling delivered and booked campaigns, capturing under- and over-delivery and make-goods, and providing clean actuals to Finance for billing.
Partner with Finance, Accounting, and Client Success on order-to-cash processes, including IOs, POs, invoicing, and final reconciliation.
Track post-sale actualized margins against sold margins and flag programs that are drifting.
Partner with Finance to track accounts payable and ensure timely collections.
Serve as the business owner of Boostr CRM/OMS, leading configuration, enhancements, integrations, permissions, and user adoption.
Rebuild the product tree and standardize product-level taxonomy to support reporting and data visualization.
Drive data quality across systems through required fields, validation rules, naming conventions, and regular hygiene audits.
Gather requirements from Sales, Media Planning, Client Success, and Finance; document processes, use cases, and system design.
Design and standardize deal desk, pricing approval, margin template, and pre- to post-sale handoff processes.
Support standardized product-level pricing and margin analysis for proposals and multi-million-dollar 360 programs.
Train and enable sales and account teams on systems, processes, and best practices, and drive adoption and accountability.
Identify revenue-lifecycle gaps and inefficiencies and lead projects to address them.
Deliver a shared weekly pipeline and forecast view, improve and document forecast accuracy, provide timely month-end actuals, make product-level revenue and margin reporting self-serve, and establish adopted revenue processes from proposal through billing.