Associate Director, Revenue Operations (Onsite)

Weedmaps•Austin, TX
•Onsite

About The Position

The Associate Director, Revenue Operations will build and oversee revenue strategy capabilities and functions. This strategic role owns short-term revenue plans and roadmaps and collaborates with leadership on longer-term strategic revenue initiatives. The role will build and operate revenue organizations, with a focus on strategic and financial acumen in a fast-paced environment to reliably deliver strategic and operational goals. The Associate Director will own revenue initiatives, sales tools and systems, reporting and forecasting, and sales process optimization. The role leads B2B Client Support and B2C Consumer Support teams and directly manages strategists and analysts supporting the revenue organization, including pricing and sales desk teams. It also works across Revenue, Engineering, Marketing, and other teams to develop and execute programs that drive revenue growth and achieve team KPIs. This position is onsite five days per week. The base pay range is $160,000–$180,000 per year, plus a competitive bonus.

Requirements

  • BA/BS degree.
  • At least 5 years of combined work experience in revenue strategy and/or operational roles.
  • At least 4 years of experience managing or leading teams, including managing multiple workflows simultaneously.
  • Experience building and operating sales operations departments, with a focus on strategic and financial acumen.
  • Proven track record of operating successfully in a fast-paced environment.
  • Excellent communication and leadership skills.
  • A history of reliably delivering against strategic and operational goals.
  • Strong financial acumen, including frameworks for building revenue forecasts and plans.
  • Experience with cross-functional team leadership, influence, management, and alignment.
  • Comfort and ability to operate at an aggressive, accelerated, iterative pace in a dynamic environment.
  • Strong planning and organizational skills.
  • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.

Nice To Haves

  • MBA.
  • CRM and business intelligence (BI) tool experience.
  • Cannabis industry experience.

Responsibilities

  • Own and drive key revenue initiatives to achieve short- and long-term sales operations and revenue goals, such as pricing infrastructure, new market strategy, and new product launch and monetization.
  • Own Salesforce, sales tools, AI platforms, and workflow automation to improve data quality, streamline operations, and scale the business.
  • Lead the B2B Client Support and B2C Consumer Support teams, driving operational excellence and customer satisfaction.
  • Deliver reporting, forecasting, KPIs, and actionable insights that support revenue growth, accountability, and decision-making.
  • Work with Revenue, Engineering, Marketing, and other team leads to develop and execute programs that drive revenue growth and achieve team KPIs.
  • Directly manage strategists and analysts supporting the revenue organization, including existing pricing and sales desk teams, on financial and strategic needs.
  • Evaluate the end-to-end sales process, identify areas for improvement, streamline processes, eliminate bottlenecks, and implement best practices to improve sales efficiency and effectiveness.
  • Build and lead a high-performing sales operations team, providing coaching, mentorship, and development opportunities.
  • Hire, manage, evaluate performance, and mentor a team in a highly collaborative environment.
  • Build strong teams and deliver results while working through others across the enterprise.

Benefits

  • Competitive bonus.
  • Medical, dental, and vision coverage, with 100% of employee premiums paid by the employer and up to 80% coverage for dependents.
  • Company HSA contribution with the High Deductible Health Plan.
  • 401(k) retirement plan with employer matching up to 3.5% of the employee contribution.
  • Basic and voluntary life insurance and AD&D insurance options.
  • Supplemental voluntary benefits.
  • Student loan repayment/529 education savings with a monthly company contribution.
  • Medical, dependent, transit, and parking FSA.
  • Critical illness insurance.
  • Accident insurance.
  • Short- and long-term disability insurance.
  • Pet insurance.
  • Identity theft protection.
  • Legal access to a network of attorneys.
  • PTO, paid sick leave, and company holidays, including a 2026 holiday shutdown.
  • Paid parental leave.
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