Revenue Operations Director
About The Position
Hex is seeking a Director of Revenue Operations to build and lead the center of excellence responsible for the core operating rhythm of its go-to-market business. The role will establish recurring operational programs, with defined owners, service-level agreements, calendars, and tools, transforming manual work into scalable processes as the company grows. The Director will partner closely with the CRO, CFO, sales leaders, Recruiting, Finance, Legal, and Systems, while enabling embedded business partners to focus on strategic projects and reporting on go-to-market performance to executive leadership.
Requirements
- 8–12 years of experience in revenue operations, sales strategy, or sales finance at a B2B SaaS company, including building or scaling a function.
- Direct ownership of several of the following: compensation, territories, capacity planning, quota setting, and pipeline modeling.
- Strong analytical skills.
- Propensity to automate using traditional systems or AI.
- Experience with Salesforce and a compensation or planning tool.
- Excellent communication skills and credibility with executives, sales leaders, and Finance.
- High ownership and comfort with ambiguity at a fast-growing company.
Nice To Haves
- Experience with compensation or planning tools such as Spiff/Salesforce Spiff, CaptivateIQ, Anaplan, or Fullcast.
Responsibilities
- Design and build the Revenue Operations center of excellence, defining programs, owners, SLAs, and calendars for recurring operational work.
- Own annual and quarterly planning, including capacity planning, quota and target setting, and territory design and administration.
- Own compensation operations, including plan administration, calculations, accelerators, exceptions, governance, and audit trails with Finance and Legal.
- Build and maintain a single pipeline and capacity model used by Sales and Finance, and improve forecast accuracy and coverage.
- Partner with Recruiting and Finance on hiring plans tied to capacity.
- Work with Systems to automate and instrument programs using CRM, compensation tools, planning tools, and data models.
- Enable embedded business partners to lead strategic projects and ensure clean handoffs in both directions.
- Report on the health of the go-to-market engine to executive leadership.
Benefits
- Market-benchmarked salary and equity.
- Comprehensive health benefits.
- Flexible paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
